Kristina Yadao

I have been on the customer service industry for over 10 years, where I have supported handled accounts, in the field of Sales and Billing. I have coached and developed a team of 15 - 20 Customer Service Representatives to help them achieve significant improvements in sales and productivity. During this time, I have become an expert in client management, customer compliance and team leadership.

Throughout the past years as a call center team lead, I have also juggled several freelance remote jobs as a project manager where I have mastered multitasking. With my managerial and project management skills I implemented solutions to my previous company that eliminated non-value work and wasted time. I have a reputation for getting things done — and with a smile on my face.

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My broad experience in the customer and client services helped me to be proficient in spoken and written English.

If you're looking for someone who can help your business grow by providing a world-class customer service, I would love to work with you!