Kristina Tunde

KRISTINA NDAVI BUSINESS ADMINISTRATION AND DEVELOPMENT CONTACT -CYPRUS NAIROBI (KENYA) PROFILE I'm a quick learner and excel at managing multiple tasks simultaneously. I have strong communication and interpersonal skills and am adept at building lasting relationships with clients. My expertise in business development /strategy, social media management and sales allows me to create engaging content, build a strong online presence, and close deals effectively. I look forward to being your next company assest! SKILLS EDUCATION EASTERN MEDITERRANEAN UNIVERSITY BUSINESS ADMINISTRATION AND MANAGEMENT Strategic thinking: The ability to analyze complex data and identify patterns and trends to develop a comprehensive business strategy that aligns with the organization's goals. Financial management: The ability to manage budgets, forecast financial performance, and understand financial statements to make informed business decisions. Leadership: The ability to inspire and motivate teams, manage conflict, and foster a positive work culture. Communication: The ability to communicate clearly and effectively with stakeholders at all levels of the organization, including written and verbal communication, active listening, and non-verbal communication. Project management: The ability to plan, organize, and oversee projects from start to finish, including defining project scope, developing timelines, managing resources, and monitoring progress. Problem-solving: The ability to identify problems, evaluate options, and make informed decisions to solve complex business challenges. LANGUAGES English Innovation: The ability to think creatively, develop new ideas, and implement innovative solutions to improve business operations and drive growth. Customer service: The ability to understand customer needs and develop strategies to improve customer satisfaction and loyalty. Swahili Analytical skills: The ability to analyze data, interpret trends, and identify insights to drive informed decision-making. Turkish Time management: The ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines effectively. KRISTINA NDAVI BUSINESS ADMINISTRATION AND DEVELOPMENT WORK EXPERIENCE BUSINESS ADMINISTRATIVE ASSISTANT WEDDING AND EVENTS BY KUI Client Communication and Relationship Management: I served as the primary point of contact for clients, managing all incoming inquiries and scheduling appointments. I developed strong relationships with clients by providing exceptional customer service, responding to their needs promptly, and addressing any concerns they had in a timely and professional manner. Administrative Support: I provided comprehensive administrative support to the company's senior management team, including scheduling meetings, managing calendars, and preparing reports. I ensured that all administrative tasks were completed accurately and on time, allowing the management team to focus on more strategic tasks. Vendor Management: I was responsible for managing relationships with vendors, negotiating contracts, and ensuring that all vendor-related tasks were completed on time and within budget. I developed strong relationships with vendors, ensuring that the company always received high-quality services at competitive prices. Sales and Marketing Support: I supported the company's sales and marketing efforts by managing the company's social media accounts, creating marketing materials, and developing email marketing campaigns. I also assisted with lead generation and appointment setting, helping to drive new business for the company. Event Coordination: I played a key role in event coordination, managing all logistics related to events, including vendor coordination, venue management, and attendee management. I ensured that all events were executed flawlessly, exceeding client expectations and earning positive feedback. Two accomplishments from my time with the wedding and events company include: Streamlining administrative processes: I developed a comprehensive administrative process for the company, which significantly reduced the time required to complete administrative tasks. This allowed the management team to focus on more strategic tasks, resulting in increased productivity and improved business outcomes. Increasing social media engagement: Through my efforts, the company's social media accounts experienced a significant increase in engagement, including a 50% increase in followers and a 25% increase in post engagement. This helped to increase the company's visibility and generate new business opportunities. BUSINESS DEVELOPMENT EXECUTIVE SOLID BLACK DESIGN AND PRINT Identifying New Business Opportunities: I was responsible for identifying new business opportunities by researching and analyzing market trends in the design and print industry. I developed strategies for approaching potential clients and collaborated with the marketing team to create targeted campaigns to reach them. Developing Business Proposals: I developed comprehensive business proposals that included project timelines, budgets, and deliverables. I ensured that each proposal was tailored to the specific needs of the client and clearly articulated the benefits of working with our company. I worked closely with the design team to create visual proposals that showcased our design and print capabilities. Negotiating Contracts: I negotiated contracts with clients, ensuring that each agreement was fair, balanced, and aligned with the company's business objectives. I also worked closely with the legal department to ensure that all contracts were compliant with relevant laws and regulations. Managing Client Relationships: I served as the primary point of contact for clients, managing all communications and ensuring that their needs were met. I developed strong relationships with clients, ensuring that they received high-quality service and that their expectations were exceeded. I also collaborated with the design team to provide clients with design solutions that exceeded their expectations. KRISTINA NDAVI BUSINESS ADMINISTRATION AND DEVELOPMENT WORK EXPERIENCE Sales and Marketing: I collaborated with the marketing team to develop marketing materials and campaigns that aligned with the company's business objectives. I also worked with the sales team to develop sales strategies and generate leads. I developed targeted campaigns to reach potential clients and collaborated with the design team to create visually appealing marketing materials. Two accomplishments from my time as a Business Development Executive for the design and print company include: Successfully securing a contract with a major corporation: I developed a comprehensive proposal that showcased our design and print capabilities, and negotiated a contract that was mutually beneficial. The contract resulted in significant revenue growth for the company and helped to establish our reputation as a trusted partner in the industry. Implementing a CRM system to improve client relationships: I implemented a CRM system that allowed us to better manage client relationships, track project progress, and provide more transparent communication. The system resulted in more streamlined processes, improved client satisfaction, and increased repeat business. BUSINESS DEVELOPMENT EXECUTIVE FAULU INSURANCE Generating New Business: I was responsible for generating new business by prospecting and identifying potential clients in the insurance industry. I developed strategies for approaching potential clients and collaborated with the marketing team to create targeted campaigns to reach them. Managing Existing Client Accounts: I managed existing client accounts by serving as the primary point of contact and ensuring that their needs were met. I provided regular updates on the status of their policies and collaborated with the underwriting team to provide solutions that met their needs. Analyzing Market Trends: I analyzed market trends in the insurance industry and provided insights to the product team on emerging opportunities. I worked closely with the product team to develop customized insurance solutions that met the needs of our clients. Negotiating Contracts: I negotiated contracts with clients, ensuring that each agreement was fair, balanced, and aligned with the company's business objectives. I also worked closely with the legal team to ensure that all contracts were compliant with relevant laws and regulations. Sales and Marketing: I collaborated with the marketing team to develop marketing materials and campaigns that aligned with the company's business objectives. I also worked with the sales team to develop sales strategies and generate leads. I developed targeted campaigns to reach potential clients and collaborated with the product team to create innovative insurance solutions. Two accomplishments from my time as an Account Executive for the insurance company include: Developing and implementing a sales strategy that increased revenue: I developed and implemented a sales strategy that included targeted campaigns and sales techniques that resulted in a significant increase in revenue. The strategy helped the company to expand its customer base and establish a reputation as a leader in the insurance industry. I also brought in sales worth $40,000 to date. Successfully negotiating a complex contract with a major corporation: I successfully negotiated a complex contract with a major corporation, resulting in a significant increase in revenue for the company. I worked closely with the legal and underwriting teams to ensure that the contract was fair and compliant with relevant laws and regulations. The contract helped to establish the company as a trusted partner in the insurance industry. KRISTINA NDAVI BUSINESS ADMINISTRATION AND DEVELOPMENT TO WHOM IT MAY CONCERN, Hi, I'm Kristina, a highly skilled professional with experience in the events, design and print, and insurance industries. My ability to adapt to new environments quickly and effectively allows me to succeed in a range of roles specifically in the business administrative and development side. I have a proven track record and experience in the following: Business administration, strategy and development,appointment setting, lead generation, customer service/relationship management, social media management/marketing and sales. My strengths lie in my ability to manage multiple tasks simultaneously, prioritize my workload, and ensure deadlines are met. I have excellent communication and interpersonal skills, which I use to build lasting relationships with clients. My expertise in social media management allows me to create engaging content, build a strong online presence, and manage social media accounts effectively. Additionally, my sales experience has taught me how to identify sales opportunities, negotiate effectively, and close deals. Overall, my diverse background and range of skills make me a strong candidate for any role in business administration, virtual assistance, appointment setting, lead generation, customer service and relationship management, social media management, and sales. I am confident that I can fit into any of these roles and succeed. i look forward to being your company's next superstar! SINCERELY, Kristina Ndavi KRISTINA NDAVI