Kristina Samuel

Kristina Renee’ Samuel Fashion Retail Professional EDUCATION The Art Institute of Charleston Bachelor of Arts in Fashion Retail Management Graduation Date: ​March 2015 LIM College MPS in Business of Fashion Expected Graduation: December 2020 WORK EXPERIENCE Kate Spade New York ​November 2018 - Present Clientele Manager • Increased cliente penetration 3% each month through store events and a strong CRM focus • Responsible for increasing clientele dollars on a weekly and monthly basis • Ensure daily sales goals are exceeded to help keep at a $1.3 Million store by proper goaling, coaching in the moment, and going above and beyond to provide great customer service • Assist visual merchandiser in executing weekly and monthly directives in a timely manner Baby Bella Boutique Store Manager August 2018 – August 2019 • Execute all operational tasks and help lead team to excel above and beyond to maintain store KPI’s • Recruit, train, and produce talent development in the industry to all new hires • Customer service expert to ensure constant customer satisfaction along with a 6% increase in customer retention • Help manage all social media accounts, control & monitor e-commerce, and re-merchandising new inventory • Format and send weekly emails, reports, and schedules regarding the business as well as new vendor ordering Monica + Andy Store Manager November 2017 – July 2018 • ​Consistently use company education tools and personal leadership to maintain a clear focus for a strong selling culture, high level of customer intimacy, as well as achieve quantifiable performances of Net Sales, Conversion, AOV, payroll, and inventory shortages. • Coach and develop associates on service skills, selling behaviors, product/brand education • Work along with District Manager with recruiting, interviewing, and all shop floor moves • Exceeded 8% above targeted sales during a 9-month period J.Crew Mercantile Assistant Manager ​ ​March 2016 - December 2016 • Analyze store reports and ensure that sales staff is consistently driving business alongside Store Director • Ensures that the sales floor is well stocked, organized, and up to store standards • Maintaining merchandise appearance as directed by store standards SKILLS • Organization & Leadership skills • Microsoft Office Suite ACTIVITIES • Dandy Boutique holiday window display 2014 • Charleston Fashion Week volunteer- • Dress for Success Merchandising Volunteer 2014 • Visuals / Merchandising • Brand Communication • Best Fashion Portfolio 2015 • Internship - Kids on King 2014 • Alpha Montessori Toddler Teacher’s Aide- 2924 Clairmont Rd NE Apt.501 • Brookhaven, GA 30328 •-•-