Kristina lundquist

Kristina Helena Lundquist 11 Rossini Rd Londonderry, NH 03053 Phone:-- Country of citizenship: United States of America Veterans' Preference: No Highest Grade: GS--9, 07/2007-12/2012 WORK EXPERIENCE American Council for International Studies Boston, MA Fight Manager 2019-present Ability to book and manage large and small group travel, as well as individual. Be proficient in time management, customer service, and multi-tasking. Knowledge of the commercial aviation industry, and be able to follow the rules and regulations of part 121. Proficient in SHARES, PARS, Sabre, familiar with Apollo and Blue Screen. Cruise Travel Outlet Salem, NH Independent Sales Contractor Hours per week: PRN Manage an exclusive book of business, both existing and potential new business referrals. Act as Company liaison with outside air carriers and vendors. Research new vendors, carriers, new markets and new industry developments. Coordinate catering arrangements and any other client requirements. Facilitate communication and assist with processing of paperwork between ground transportation companies, destination management companies, hotels, resorts, and clients. Trip-coordination, trip briefs, manifests, and all associated paperwork. Private Jet Services Seabrook, NH Executive Account Manager- Hours per week: 40 Manage an exclusive book of business, both existing and potential new business referrals. Act as Company liaison with outside air carriers and vendors. Research new vendors, carriers, new markets and new industry developments. Coordinate catering arrangements and any other client requirements. Facilitate communication and assist with processing of paperwork between ground transportation companies, destination management companies, hotels, resorts, and clients. Trip-coordination, trip briefs, manifests, and all associated paperwork. Coordination with sales team as necessary for trip requirements. Sourcing of aircraft options for both 121/135 trips. Negotiate pricing with vendors. Sales support for new charter quote requests from CEO. Client interaction, quoting, contract management, establish retail pricing/margins. Delta Global Services Manchester, NH Customer Service Agent- Hours per week: 37 Ensured safe, efficient and timely boarding of all outgoing and inbound aircraft. Responsible for booking reservations, rescheduling flights, checking baggage and the sale of airline tickets. Coordinated all operational activities such as loading, unloading, interior and exterior service and the catering of aircraft. Consistently met tight service requirements and upheld strict "turn-around" times and effectively adapted to ever-changing situations. Demonstrated highly-developed problem-solving and negotiation skills. Child and Family Services Manchester, NH US Parent Aide 2007 - 2017 Hours per week: per diem Provide support, guidance and positive role modeling. Help to develop parenting skills such as behavior management, proper nutrition and a healthy lifestyle, time and household management, parent-child communication and organizational skills. Help find resources in your community for food, transportation, utilities, education, job opportunities, etc. Division for Child Youth and Families Nashua, NH Child Protection Service Worker- Hours per week: 37.5 Responsible for accessing, identifying and documenting abuse and neglect cases and finding the appropriate services to enhance child welfare. Be able to identify immediate threats made to a child and provide arrangements that comply with state and federal laws and agency procedures. These duties may include, but are not limited to: Providing counseling and support services to children and parents Referring children and families to other services if necessary Placing children in foster care US Department of State Portsmouth, New Hampshire US Grade Level: GS-9 Step 1 Adjudicator- Hours per week: 40 Graduate of National Training Program, Passport Adjudicator Consistently able to refer to Foreign Affairs Manual, Code of Federal Regulation and Immigration and Nationality Act when making adjudicative decisions regarding the issuance or denial of United States Passports. Demonstrate ability to determine the authenticity of citizenship and identity documents. Carefully scrutinize all passport applications for fraud indicators, compose referrals to the Fraud Office when deemed necessary. Accurately determine what applicant information is lacking and send the appropriate Initial Response Letters. Handle all incoming calls from applicants in a professional and courteous manner. Assisted in the computer set up for the new national Passport Center Building, 2.5-month project. Graduate of several US Department of Agricultural Graduate training courses in Leadership, Retirement and Time Management. Graduate of US Department of Homeland Security, ICE Operational Roswell and Capistrano training. Londonderry School District Londonderry, NH US Special Education Assistant- Hours per week: 37.5 Worked as a classroom assistant in a Special Education setting, focusing on the areas of reading, writing, study/organizational skills and life skills. Northwest Airlines, Inc. Manchester, NH US Ground Security Coordinator- Hours per week: 12 Successfully completed comprehensive security training from the Federal Aviation Administration and an overview of the Transportation Security Administration. Supervised all activity in the Security Screening area and ensured TSA daily duties were completed. Made sound decisions regarding which materials were suitable to bring on board an aircraft following the events of September 11, 2001 Northwest Airlines, Inc. Manchester, NH US Customer Service Representative- Hours per week: 40 Ensured safe, efficient and timely boarding of all outgoing and incoming aircraft. Responsible for booking reservations, rescheduling flights, checking baggage and the sale of airline tickets. Coordinated all operational activities such as loading, unloading, interior and exterior service and the catering of aircraft. Consistently met tight service requirements and upheld strict "turn-around" times and effectively adapted to ever-changing situations. Demonstrated highly-developed problem-solving and negotiation skills. Recognized in 1999 for Superior Customer Service, in Passages, a company sponsored magazine. EDUCATION Southern NH University Manchester, NH US Major: Sociology Londonderry High School Londonderry, NH US GPA: 3.0 out of 4.0 Bachelor's Degree - 12/- Quarter Hours GPA: 3.0 out of 4.0 High School- 6/1998 Major: General Diploma Relevant Coursework, Licensures and Certifications: Proficient in Microsoft Word, Works, and Powerpoint, Internet and Windows, numerous series. Proficient in Avinode, Wyvern, Trip Brief, and ARGUS. Familiar with Work Processing and Excel Spreadsheet. Familiar with such databases as CLEAR and Social Security Validator. Proficient in PIERS, APOLLO, SHARES, PARS, Sabre, and AERO. Familiar with DeltaTerm, and SNAPP. Proficient in FasTrack. Familiar with Airport Apps Portal. Graduate of numerous Foreign Service training and Department of Agriculture Training courses