Kristina Galea

Kristina Galea Freelance Writer and Maltese | Spanish | French <> English Translator Highly motivated, with a background in translation, writing fiction, customer service and administration. Have also worked in the pharmaceutical industry. Can work under pressure and able to meet deadlines. - dddd-dddd Zabbar, Malta linkedin.com/in/kristina-galea medium.com/@ishaltwriteth WORK EXPERIENCE SKILLS Sales Assistant Esprit 08/2018 – Present Writing Sliema, Malta Language translation Administrative Multitasking Customer care Sales Organization Time management Achievements/Tasks Handling clients' complaints by being professional at all times Creating a welcoming environment together with excellent customer service Reporting any issues to the supervisor Admissions Clerk Malta College of Arts, Science & Technology 07/2018 – 10/2018 Paola, Malta Achievements/Tasks Working under pressure and improving time management skills by handling multiple tasks and meeting deadlines Enhancing communication skills by handling students' requests on a daily basis. Enhancing analytical skills by continuous liaison with other employees Providing professional and courteous customer care while maintaining the highest degree of confidentiality Microsoft Office CERTIFICATES MCAST Advanced Diploma for Pharmacy Technicians (10/2015 – 06/2017) Subjects covered during the course; 'Actions and Uses of Medicines', 'Pharmaceutics', 'Principles and Standards for good Pharmaceutical Practices', 'Biological Science and Human Physiology', 'Microbiology and its application', 'Chemistry for Pharmacy', 'Pharmacy Law and Ethics', 'Pharmacy Practice'. MCAST Diploma in Applied Science (10/2014 – 06/2016) Subjects covered during the course; 'Chemistry and Our World', 'Energy and the Universe', 'Biology and Our Environment', 'Monitoring the Environment', 'Applications of Physical Science', 'Chemical Analysis', 'Science' and 'Personal Development' Linkedin Learning: Editing and Proofreading Made Simple (06/2017 – 06/2017) Working in a collaborative environment Linkedin Learning: Writing Recommendations (06/2017 – 06/2017) Paying attention to detail; promoting accurate information to students, ensuring that inputted data is free from errors ECDL Foundation (2012) Freelance Writer Fiverr (European Computer Driving Licence) LANGUAGES 05/2018 – Present Maltese Pharmacy Technician Student Hompesch Pharmacy 01/2016 – 05/2017 English Fgura, Malta Achievements/Tasks Dispensed medications and gave advice to patients under the supervision of a pharmacist Dealt with patients' requests both on the phone and face-toface while maintaining confidentiality at all times Enhanced organization skills by organizing the items for pharmacist prior to dispensing Spanish French Italian INTERESTS Enterpreneurship Translation Social Media Management Management Page 1 of 2 WORK EXPERIENCE Creative Writer Krissi Writes (Personal Blog) 2015 – 2016 https://krissiwrites.wordpress.com/ Achievements/Tasks Writing and sharing fictional stories Writing and sharing poems Promoting other writers' posts Social Media sharing INTERESTS Customer service Promotion VOLUNTEER EXPERIENCE Volunteer Dar Sagra Familja 09/2013 – 04/2014 Tasks/Achievements Helping children with their school projects. Coordinating with other volunteers. EDUCATION BA (Hons) in Spanish and Latin American Studies with Linguistics University of Malta 10/2017 – Present Msida, Malta Courses Critical Thinking Hands-On Language Academic Reading and Writing in English Spanish History Phonetics and Phonology Maltese Sign Language Tools and Techniques in the Analysis of Language Spanish Grammar Spanish Literature Page 2 of 2