Kristin Pretty Tan

BASIC INFORMATION Kristin Pretty Tan •Customer Service •Technical Support •Virtual Assistant •Freelancer As someone who can identify the need of customers for effective solutions, I'm committed to high-quality service that ensures a positive experience. PERSONALITY HIGHLIGHTS Cheerful disposition Neat and well-organized Strong analytical skills Independent worker Works well with deadlines Collaborative and efficient CONTACT DETAILS Luluquisin Cmpd., Purok 6, Malini, Malvar, Santiago City, Philippines 3311-- www.linkedin.com/in/kristinpretty-tan-/ I am a professional Customer Service Representative with over 5 years experience in handling multi-national clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty. EDUCATION University of La Salette — Santiago City, Philippines Class of 2011 BS in Civil Engineering iCAD Traning Center Dec 2017 - Jan 2018 AutoCAD 2017 ACE Computer Institute Finishing Course For Call Center Agents PROFESSIONAL EXPERIENCE Young Living Philippines BGC, Taguig City Oct. 2018 - June 2019 Member Services ⇒ Acquire Asia Pacific Shaw Blvd., Mandaluyong City March 2015 - May 2018 General Customer Service Provisioning Specialist Retention Specialist ⇒ ⇒ ⇒ NCO/EGS Clark May 2012 - June 2014 Clark, Pampanga Technical Support ⇒