Kristian Grever B. Sios E

Kristian Grever B. Sios-e Summary of Qualifications 299 P Gecain Street Dawis Norte, Carmen Cebu, Philippines 6005 -- Highly motivated and passionate professional with a strong commitment to excellence in every endeavor. Possesses exceptional interpersonal and communication skills, with the ability to effectively engage with diverse individuals and adapt to varying situations. Equally adept at working independently or collaboratively within team environments. Experience Feb 2025 – May 2025 Bark Phils Happy Ambassador • Chats • Emails • SMS Jan 2023 – Dec 2024 Hirebiz Med Medical Virtual Assistant ( Texas Spine & Neurosurgery/ Cyfair Animal Hospital • Back Office Support • Insurance Verification • Prior Authorization • Appointment Setting • Outbound Calls • Email Management June 2022 - January 2023 Northern Lights Technology Development Amsterdam Printing / Taylor Promotional Marketing Customer Service Representative (Seasonal) Key Responsibilities: • Answer inbound calls / Outbound Calling • Email Clients • Chats • Email Vendors November 2019 – March 2022 Optum Global Solutions • United Health Group E&I Services • Customer Service Representative Key Responsibilities: • Answer inbound calls • Claim Inquiries • Benefits • Insurance Verification • Prior Authorization August 2019 – October 2019 Cebu Ocean park • Guest Services Associate Key Responsibilities: • Assist Guests March 2018 – July 2019 Cebu Safari and Adventure Park • Tourist Attraction Officer/Adventure Park Staff Key Responsibilities: • Private Tour Guiding • Manage briefings • Zipline Personnel • White Lion Guide • ATV Guide • Zipbike Personnel • Safari Camp Performer February 2017 – October 2017 Convergys • Customer Service Representative • Sprint Key Responsibilities: • Answer inbound calls for Bills, Retention, Customer Inquiries and Tech concerns Education Cebu Technological University Associate Degree in Industrial Technology Major in Computer System Software/Hardware Carmen, Cebu PH 6005 Skills and Hobbies • Event DJ • Event Organizer • Fire dancer • Free diver • Airsoft • Frisbee Player Character References: Ann Lucille Lao Hirebiz Med - Team Leader - Angelo Caballero Northern Lights Technology Development – Team Lead - Mitzie Tormis Optum Global Solutions – Team Lead - Profecient in : Gladly Healthfusion NextGen ECW GastroMD iSet Shopify