Kristi L. Baldwin, PMP
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Summary:
Experienced and driven professional with IT and Organizational Project Management experience. Working within highly
regulated areas such as, Financial, Healthcare, Manufacturing, and Telecommunications industries. Exceptional leadership,
team-building, organizational, problem-solving and negotiation skills. Experienced with improving systems and project
management capabilities, transforming organizations, and implementing significant change across industries.
Key Professional Strengths and Competencies:
Strategy, Governance, Methodology Development
Training, Curriculum Development & Delivery
Education:
System Deployments; PPM Deployments, Jira, SharePoint
Enterprise Resource Management, Change Management
University of Phoenix, Wayne, PA
Bachelor of Science, Information Technology, 2005
Villanova University, Villanova, PA
Master Certificate, Project Management Practices (MCPMP), 2001
Experience:
Project Portfolio Manager/Mentor
2018 – 2019
PM Solutions, Chadds Ford, PA
Establish a process to develop and implement a Capital Investment Strategy and apply it to the 2019 Capital
Plan by January 15, 2019.
• Review existing practices related to capitals investments
• Perform a Gap Analysis
• Develop repeatable processes for assessing alternative investment scenarios for investment consideration
• Execute a Strategic Planning session, complete Lesson's Learned with key stakeholders
Yoga Instructor-
Community YMCA of Eastern Delaware Valley, PA
• Registered Yoga Teacher (RYT) – Teach Vinyasa Yoga to the community using breath and meditation
Adjunct Instructor of Project Management
2018 – 2019
Penn State GV, Navy Shipyard, PA
• Initiation & Planning, Risk Change Management 7 weeks
2015 – 2019
Delaware County Community College, Marple Campus, PA
• Project Management Foundations – 4 days
01/17 – 01/18
University of Delaware, Dover, DE
• Project Management Concept and Theory. Deliver a 14 week program for the spring and autumn
when registrations requirements are met. Also delivered 3 – 3 day corporate training courses for all of
the technical teams at University of Delaware during the summer of-
Springhouse Consulting & Education, Exton, PA
• Project Management 3-Day Foundations & 1 Day Essentials, when registration requirements are met.
2018
Intern - DMI – Dover, DE
• Consultant - Microsoft Project and scheduling for a construction and electrical company to learn how
project management is different in construction and to teach them how to use scheduling tools.
10/17 – 05/18
Instructor/Mentor - Philadelphia School District – Pilot Program
• Collaborating with PMIEF and Philadelphia Academies to deliver a pilot Project Management
Curriculum to be used in the Philadelphia School systems as part of a life skills program. Launched
first full school year program in October 2017 at Abraham Lincoln High School in NE Philadelphia.
The 9th grade students presented their final projects in May of 2018. The pilot was a huge success.
01/17-06/17
Sr. Project Manager – Consultant - The Judge Group /QVC – West Chester, PA
PPM Implementation of CA Clarity
• Guiding and facilitating the implementation of PPM tool to improve delivery and capabilities.
Schedule, budget, resource management, and stakeholder management. Included SCRUM activities
with the development teams for the configuration of CA Clarity (PPM), with interfaces to Workday
and Jira.
• Used Jira to manage stories, run planning meetings and sprints. Evaluated resources and made
recommendations on the resources needed to support the tools and the processes.
10/15 – 08/16
IT EPMO Portfolio Manager – Consultant - PHH Mortgage, Mt. Laurel, NJ
Identified and prioritized programs & projects, determining escalation procedures, status updates, resources
& capacity planning and project sequencing using SharePoint.
• Built SharePoint site to house data for reporting and used CA Clarity (PPM) as a project management
reporting tool.
07/14 - 09/15
VP EPMO Systems and Applications/Practice Manager - Santander Bank, N.A., Boston, MA
• Identified, selected, implemented, administered CA Clarity (PPM) system that supports the Enterprise
Project Management framework. Identified resources to support the tool and ongoing use.
• Built and administered SharePoint 2013 site to house data for the EPMO and associated policies &
procedures.
• Trained as administrator on both CA Clarity and SharePoint 2013.
06/11 - 07/14
AmeriHealth Mercy Family of Companies (AMFC), Philadelphia, PA - Dir of EPMO COE
• Led a team to support and maintain Innotas/Planview, (PPM) tool. Implemented Innotas across the
organization and raised the awareness and use of Innotas from 50 to over 700 users. Configured and
used the tool for schedules, resource management and portfolio level reporting.
• Responsible for the governance of the disciplines: Estimation and Demand Management; Tools and
Methodology; Project Management and Business Analysis; and, Business Process Development.
• Implemented competency program and oversaw the direction of skills assessments and metrics programs
for Project Managers and Business Analysis staff.
11/09 - 06/11
Senior Technical Program Manager Consultant- Comcast Keystone Region, Exton, PA
• Responsible for the multiple deployments of technical cable products that required planning with
cross-functional teams.
• Built SharePoint site for managing and tracking projects.
06/08 - 11/09
Senior Technical Program Manager - Consultant USA Technologies, Inc., Malvern, PA
• Managed strategies and objectives for projects that were authorized using strict QA standards and
analyzed risks/opportunities to develop mitigation plans that would minimize risk and optimize the
success of the projects. Projects were a combination of IT projects, software development projects and
manufacturing projects.
• Enhanced Project Server to give them a portfolio view of all of their projects and resources.
06/07 - 07/08
Senior Technical Program Manager - Consultant Comcast Plymouth Meeting, PA
• Selected, acquired, and managed 30 people for a Static IP Migration project for Comcast. In the first
nine months of the project, the team migrated and shipped new devices to over 14,000 business
customers across the US. Comcast added additional projects when the team had proven results with
the first planned migrations.
• Included becoming an expert in the internal systems;Remedy, CA Clarity.
1998 - 2007
Systems & Technical Consulting, throughout the Mid-Atlantic Region, Project Management, Operations
Management, Facilities Management, Account Management, Sr. Systems Engineer. Hired, trained and
supervised technical teams. Maintained servers and networks for SQL databases. Heavily involved in new
application, and hardware deployments and have a significant background of application use and support.
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Professional Affiliations:
09/10 - 12/14 Project Management Institute – Delaware Valley Chapter PMI-DVC, Drexel Hill, PA
Oversaw the Executive Board and the 3,000-chapter members as President and President Elect. Also
served as Treasurer and VP of Education.
10/15 - 12/19 Serving as a volunteer for the Education and Governance teams for Delaware Valley
Chapter.
09/10-Current
09/10 – Current
2018 – Current
Project Management Institute Member and Volunteer
Project Management Institute – DVC Member and Volunteer
Project Management Institute – Eastern Idaho Chapter Member
VOLUNTEER ACTIVITIES
PMIEF – K-12 Curriculum Development & Pilots:
PMI-DVC – Habitat for Humanity
PMI-DVC – IT Works at Pierce College
PMIEF/Philadelphia Academies – Freshman Program
PMI-DVC – The Veterans Group – Philly
CERTIFICATIONS
PMI-Project Management Professional (PMP)
Comp TIA A+ Certification
HP Professional Accredited Platform Specialist (APS)
Microsoft Certified Professional (MCP)
UNIX Certification
EMC2 Clariion Host Integration & Management
Registered Yoga Teacher (RYT)
TRAINING
Agile Basics – Career Academy
Clarity Administration Training
MS SharePoint 2013 Admin Training
Business Leadership Academy, Delaware
Value Driven PMO, PM Solutions
SAFe – Agile Training
Strategically Integrating Agile & the PMBOK ® Guide Using Hybrid Project Management
Project Management Webinars and Events Monthly
TECHNICAL SKILLS
Jira, Workday, SAP, Oracle
Microsoft Programs--Online: Excel; Word; Access; Project; Visio; PowerPoint; and, SharePoint
PPM Tools: Planview, Innotas and CA Clarity
Service Tools: ITSM, Remedy
Requirements Tool: Blueprint
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