Kristelyn Mendoza

I’m an experienced Personal Assistant / Virtual Assistant with over 6 years of consistent support for international clients. I specialize in providing reliable, detail-oriented, and efficient eCommerce assistance, particularly in platforms like eBay and Facebook Marketplace.

My experience includes:

• 📦 eBay Product Listing & Management – I’ve handled tasks such as product research, listing optimization, title and description writing, and basic photo editing. I ensure listings are SEO-friendly, accurate, and aligned with the store's branding and policies.
• 🛍 Facebook Marketplace – I’ve posted and managed product listings, responded to customer inquiries, and tracked orders to ensure smooth transactions.
• 🧠 Product Research – I use platforms like Amazon, Walmart, and AliExpress to find trending or profitable products. I also check supplier reliability and pricing competitiveness.
• 💬 Chat and Customer Support – I provide excellent customer service through chat or messaging platforms, helping resolve issues, answer inquiries, and keep customers satisfied.
• 🗂 Admin Support – From managing schedules and emails to organizing files and monitoring out-of-stock items, I keep things running smoothly behind the scenes.
• ✏️ Content Support – I’ve helped write blog posts, optimize product descriptions, and ensure that store pages (About Us, Contact, Returns) are clear and professional.

I’m highly dependable, respectful, and take pride in delivering high-quality work. I’m also quick to adapt to new tools or workflows, and I’m always eager to learn new things to support your business.