KRISTAL CAREN ZINGAPAN
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SUMMARY
Expert in answering phone calls with excellent telephone etiquette and treat every client with professionalism
With broad knowledge in Sales and Medical field concepts and strategies to gain a potential customer.
Proficient with communications, multi- tasking, and problem solving, with a solid track record of success in retail, inside sales, medical and customer service field.
Familiar with the different insurances in the US, and their coverage.
Basic knowledge of HIPAA Law
EMPLOYMENT SUMMARY
ACCOUNT ASSOCIATE
BIOTECH
December 2007-Sept. 2010
Answer inbound calls or calling back clinics for follow up
Book an appointment for supply deliveries and send report to dispatch
Provide product information to customer
Manage all documentation and reports
CLIENT RELATION ASSOCIATE
CHRONOS PHILIPPINES
November 2010 – May 2015
Handles inbound and outbound calls from patients
Qualifying them if their insurance will cover for their medical braces and mail delivery
In- charge with reports
Upselling other pain medications for our patients
Running some Health Insurance check
Calling their primary physicians for prescription
ACCOUNT EXECUTIVE
RASA PTE LTD. (Singapore)
June 2015 – February 2020
In Charge with Clients Objectives to grow their business
Deal with Sales and Marketing
Working with account planners to devise a campaign that meets the client’s brief and budget
Deals with accounting in a day basis with client accounts
In-charge with purchasing, payments and orders
Follow up about the pending potential client
Manage HR ad-hoc, generation of pay slip
Briefing the creative team who will produce the adverts
Negotiating with clients, solving any problems and making sure deadlines are well met
Keeping in contact with the client at all stages of their contract
Managing account’s budget and invoicing client
Building game plan to make sure client’s contract will last
In charge with end to end management processes, from signing contract up to renewals
Making business relationship with clients bring referrals that can lead to win new business partnership
SALES CONSULTANT
V1 MARKETING AND TRAINING LLC
MARCH 2020 TO APRIL 2021
In charge with nurturing leads, taking inbound and outbound calls
Closing a deal for wholesalers, who are interested in Real Estate
Outsourcing Virtual Assistant for cold-calling, Appointment setting and acquisitions
Manage sales report weekly
Closing $15,000-$20,000 worth of deals per week