Krissee Mae Canilao Cadid
Qualifications
Solid background in providing a world class customer service on
technical support and sales.
Get in touch!
Work Experience
Mobile:
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AXA Philippines (Happy Life Eastwood Site) : (-
Licensed Financial Advisor | February 2018 - Present
Email:-Address:
66 Dao St. Fin-Asia Homes San
Isidro Balanti, Cainta, Rizal 1900
(Philippines)
Financial Planning Advocates help Filipinos become financially free; we work
with individuals to meet short- and long-term financial goals. In this noble
profession. Common responsibilities include interviewing clients, analyzing
financial information, recommending financial plans and monitoring outcomes.
These duties require strong analytical skills and a desire to work with people, as
well as excellent communication and interpersonal skills to work in this peopleoriented business.
Financial Planning Advocates are self-employed professionals that operate their
own financial business. This may also include financial consulting, teaching, and
conducting workshops.
Transcom PH (Pasig & Edsa Site) : (-
Product Trainer | 2015 - January 2017
- Handled product training for Samsung's brown goods and hand held phones in
AU & PH.
Inbound Voice & Chat Support | July 2015
- Accepts inbound calls to online live chat technical support for Samsung
products.
- Capable in assisting 2 to 3 live chat support simultaneously.
Active Local Artist Painter
ARTiPOLO Art Society | 2014 - Present
Membership started last January 2017 to Present
- Participated in most of the groups Art exhibits in the Philippines.
- Continuously offers commission based art on Pen and Ink & Watercolor.
Sutherland Global Services PH (Taguig & Clark Site) : (-
MICROSOFT | July 2012 - July 2014
Sales Coach (April 2014 - July 2014)
- Provide support and product sales training in Taguig and Clark Pampanga Site.
Microsoft Answer Desk - Online (June 2013 - April 2014)
- Assist two online live technical chat support on minimum of 2
Microsoft Answer Desk - Voice (July 2012 - June 2013)
- Accept incoming calls and provide technical support and upsell all Microsoft
products and services.
Krissee Mae Canilao Cadid
Personal Details
Birthplace : Marikina
Citizenship : Filipino
Height : 5 ft
Weight : 72 kilos
Religion : Roman Catholic
Civil Status : Single
Work Experience
Infosys BPO Limited Philippines (Market Market Taguig Site)
AT&T U-VERSE | July 2009 - October 2011
Senior Process Executive (July 2009 - November 2010)
- Order Management Center. Technical support that assists Tier2
- OMC department closed and got transferred to provide Tier 1 support.
The new SITEL Phil. (former ClientLogic Phil. Inc. - Ortigas Site)
MCI (Microwave Communications Inc.) / MCI -VERIZON |
March 2005 - January 2009
- Landline telecommunication assistance for billing, upselling features and basic
troubleshooting.
- Transferred to Inbound telemarketing for more sales experience.
Philippine Telegraph and Telephone Company
On-The-Job Training (120 hours rendered) | 2004
- Make outbound calls to PT&T customers to gather survey on line connection
and customer service support experience.
Academic History
AMA Computer University - East Rizal Philippines
College Year : May 2001 - December 2004
AMA Building, Marcos Highway, Barangay Mayamot Antipolo City, Philippines
College Degree: Bachelor of Science of Information Technology – Major in
Software Programming
Roosevelt College Cainta Rizal - Sumulong Highway Cainta Rizal
Highschool Year : 1997 - 2001 | Elementary : 1994 - 1997
Sumulong Highway, San Isidro, Cainta, Rizal
Greenville College School - Pasig Green Park Village
Nursery - Elementary " 1991 - Belfast-San Salvador Sts., Greenpark Village, Pasig City
