Krissea Camille Serrano-
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OBJECTIVE
- Aspiring to obtain position as a customer service representative or a telemarketer and work with my fullest potential, and improving my role as I enhance my customer service abilities and acquire knowledge about different services .
PERSONAL INFO
May 9,1994
Blk 6 Lot 16 San Antonio Subd. Bacaca Davao City
21 yrs old
Female / Single
WORK EXPERIENCE
Jollibee Magallanes
(Service Crew) April-June 2011
Jollibee Bolton
(Cashier/Store Marketing) June-January2012
611 GLOBAL SERVICES
( Customer Service Representative/Retention Specialist)
March 2015-December 2018 )
MTPOWER BPO
( Lead Generation Specialist/Appointment Settler)
December 2018-January 2019
EDUCATIONAL BACKGROUND
San Pedro College
( Health Care Services NC II ) 2010
Davao City National High School
( S.Y 09-10 )
ABILITIES
Good English Communication skills
Good listener
Ability to handle stress effectively
Knowledge in Computer and well conversant with internet
Good typing skill
Multi-tasking ability
Excellent problem-solving capabilities.
