Krishna Kumar

KRISHNA KUMAR.M E-mail:-Contact No: - PROFESSIONALEXPERIENCE Organization : Obopay Mobile Technology India Pvt Ltd. Current Role : Associate Operations (as professional consultant) June 2019- August 2020. Obopay is working to give best Digital mobile money solutions and provide merchant payment platform for variety of cooperate money solutions. Responsibilities include:  Communicate with internal & external teams to troubleshoot on client issues and ensure timely resolution. Prepare various analytical data and ensure timely delivery of project. Validating Quality of data before sending to client. Preparing and Sending Weekly MIS data to Manager and Monthly data to Client After Client validation of data, cross- verify and forward to finance team for payment process. Checking the Invoice and updating in client system with invoice number, purpose of expenses, invoice date and so on. Preparing KYC for Happay card. Reconciling the expenses with internal data. Preparing GL allocation. Handled Reimbursement.          Organization : HP India Sales Pvt Limited Role : MPS Billing Support August 2018- February2019. HP making an active contribution towards modern Technology of Systems and supply’s for residential and business accounts. Responsibilities include:   Create MSL data for new customer and for Existing customer to customize real time data. Co-ordinate with ADMS for MSL data validation.    Collect and Update the Printers usage for the month. TDS (Form16A) Certificate Collected from Customers should be validated with internal team. Advance payment and overbilling on Usage should be validate and inform to concern department before Billing to Customer. Client Organization Role : Dun & Bradstreet (D&B) : Convergys India Services Private Limited : Senior Research Analyst January 2016-January 2018. Dun & Bradstreet grows the most valuable relationships in business by uncovering truth and meaning from data. Responsibilities include:  Forecasting financial information/Creditworthiness of the Company through Internal and External Source. Create new and customize existing real time Data. Worked in resolving highly escalated tickets from Client. Worked with client in testing different tools. Guided and Trained team on new projects. Taken up the role of assigning tickets to team members. Reviewed Quality Report of the Team. Reviewed Tickets worked by team before sending to client.        Client : Npower Organization : Accenture Services Private Limited Role : Process Associate (Accounts Receivable) June-2014 to October-2014. Npower making an active contribution towards modern methods of energy supply for residential and business accounts with electricity and gas. Responsibilities include:          Billing for electricity and gas customers for domestic and commercial. Billing customers based on the usage consumed. Send bills to customers after calculating the usage depending on their outstanding or credit balance. Check the mode of payment customer has opted for and work accordingly. Send letters to customers regarding the payment due date including the new payment value that has been calculated. Update the new procedure details in the procedure log. Send change of meter details to the current supplier. Amend old supplier details and send gas/electricity details to new suppliers. Raise a request for meter exchange and meter reading. PERSONAL PROFILE 1. Highly flexible and adaptable performer. 2. Ability to work individually and closely with others to accomplish assigned goals. 3. Motivated self-starter and hard worker who can handle multiple priorities and dead line. 4. Ability to learn new technologies and techniques. TECHNICAL SKILLSOperating Systems : WIN95, WIN2K, WINXP Databases : SAP R/3 (FICO), TALLY ERP9 ACADEMICQUALIFICATION:Qualification College University Year of Graduation : Bachelor of Business Management. : RJS Institute of Management Studies. : Bangalore : 2014. PERSONALINFORMATIONName : Krishna Kumar.M Gender : Male Date of birth : - Father’s Name : Murugan.R Nationality : Indian Languages Known : Address : S/o Murugan.R, English, Kannada, Hindi and Tamil. #559, 7th cross, 2nd Main, Mangammana palya, Bommanahalli, Bengaluru-560068 Hobbies : Playing chess & cricket, Listening music. DECLARATIONI hereby declare that all the above-mentioned information is true and correct to the best of my knowledge. Date: Place: Bangalore Krishna Kumar M