KRISHA WALCOTT
VIRTUAL ASSISTANT
P R O FILE
C A R EER SUMMA R Y
Tech-savvy Administrative Assistant with a
solid background in banking and customer
service. Strong interpersonal skills, and a
lifelong focus on supporting and helping
others shine.
Virtual Assistant
Time Etc. | January 2020 to present
Created Spreadsheets, maintained and entered
information into the database
Evaluated accounts, records, and documents in order
to securely transfer client information
Responded to emails and managed calendars
Arranged meetings, appointments, and executive travel
Maintained folders on servers
Researched and proofread documents for clients
S K I L LS
Freshbooks
Proficient in G-Suite and Microsoft Office
Suite
Canva
Freshbooks
Mail Chimp
Wavve
Libsyn
Hootsuite
Research and analysis
E D U CATIONAL T R A I N I N G
Virtual Assistant Internship with Esther Inman
Certificate of Completion
September 2020
Kingsborough Community College
Brooklyn, NY
Associate's Degree of Applied Science in
Accounting
January 2003 - June 2005
H O W TO REACH M E
Phone:-
Email:-
Sales Service Specialist
Bank Of America | Sept 2017 to December 2019
Reviewed and verified documentation for accuracy and
completion
Received and processed all banking transactions
Verified transactions, bank account withdrawals, and
deposits
Assisted customers with credit card statements and
concerns
Opened new customer accounts such as checking and
savings accounts
Processed sales referrals and promoted banking
services and products
Kept records of customer interactions, recorded
details of inquiries, complaints, or comments, as well
as actions taken
Customer Service representative
Union Bank | October 2015 to September 2017
Attentively listened and probed homeowners to assist
in resolving concerns
Assisted Homeowners with navigating through the
HOA website
Processed Homeowner Association dues
Provided website support to customers, such as
password reset
Assisted bill payment companies with investigations
of Homeowner payments
