Kristyn Jill D. Brillantes
916 Vito Cruz Tower 2, 720 Pablo Ocampo Sr. Ave, Malate Manila
Contact Nos: (-Email-
Objective :
Looking for a responsible post in a reputed company where I could put my knowledge and skills into practice for the benefit of the company
Summary of Qualifications:
Proven ability to deliver outstanding services
An ability to resolve conflict ,multitasking abilities
Proficiency with Microsoft, CRM- Infusion soft, Box cloud storage, Slack, Zendesk, File hosting
Professional Experience:
STAFFVIRTUAL, Virtoren Services Inc. ( June 12,2017- January 15, 2018)
EVA- Customer Service Specialist- Email and Chat Support
As a customer support I am a responsible individuals who handles customer's concern, assisting and ensuring customers satisfaction
Qingxianyuan Restaurant
Kitchen Supervisor (June 2014 – December 2016)
As kitchen supervisor is leading a small army of kitchen porters and overseeing the day to day running of the kitchen. Checking supplies and rotating food stock. Inventories of food supplies.
AIR MOVING FORWARDERS INC.
Office staff – (Warehouse Department) Trainee/Temporary ( May 2014- June 2014)
Maintain existing filing system and assist in sorting and filing appropriate paperwork in designated files.
Prepare computerized correspondence, bills, checks, statements, receipts and other relevant documents.
Career Accomplishments: Ability to do the multi-tasking job, Job done ahead of time, ensure the quality of the services.
ACS XEROX COMPANY, One-Ecom, (MOA) (August 2011 – November 2012)
Retention Specialist / Customer Care Assistant
A retention specialist is a professional who works to ensure that customers continue to purchase and use an organization's products and services. Also keep their clients to retain their membership
Career Accomplishments:ability to save more than 5 clients on their membership in a day, ability to deliver great customer services to our clients, Enhance great communication skills.
Academic Education:
Manila Adventist Medical Center and Colleges- Bachelor’s of Science Major in Radiologic Technology -)
Institute of Hotel and Restaurant Studies – Culinary Vocational Graduate (2003)
ST. ANTHONY’S SCHOOL Manila- High School Graduated (2002)
ST. JOSEPH’S PAROCHIAL SCHOOL- Elementary Graduated (1997)
Other Achievement:
PGMA SCHOLARSHIP (TESDA) Welding (GMAW) -)
Personal Details:
Nationality: Filipino
Marital Status: Single
Gender: Female
Languages: Filipino and English
