Kriesza Faye Agustin

I’m a dedicated and detail-oriented Virtual Assistant and Administrative Professional with a strong background in loan accounting, customer support, and social media management. Over the past few years, I’ve worked with both remote and in-office teams, providing reliable administrative, financial, and digital support that helps businesses operate more efficiently and build stronger client relationships.

In my most recent roles, I’ve managed client communications via email, calls, and chat with a focus on professionalism and accuracy. I have hands-on experience using CRM platforms such as Zoho, Notion, and Zendesk, as well as productivity tools like Google Workspace, Microsoft Office, Slack, and Teams. My experience as a Loan Accountant Officer strengthened my attention to detail and accuracy in financial documentation, invoicing, and reporting—skills that translate seamlessly into managing data, appointments, and client interactions for any type of business.

I also have a creative side that shines through in social media management and SEO. I’ve created and scheduled engaging content using Canva, Meta Business Suite, and Buffer, helping brands increase their visibility and engagement online. Whether I’m optimizing posts for better reach or analyzing metrics to improve performance, I take pride in delivering measurable results.

As a professional, I’m known for my adaptability, strong communication, and organizational skills. I thrive in fast-paced environments where efficiency and attention to detail matter most. I’m passionate about continuous learning, embracing new tools, and improving workflows to help teams achieve their goals.

My ultimate goal is to help business owners focus on growth while I take care of the behind-the-scenes tasks—whether that means managing inboxes, maintaining client databases, handling customer inquiries, or keeping social media pages active and engaging. I bring not just skills, but also reliability, positivity, and a proactive attitude to every project I take on.

If you’re looking for someone who can provide consistent support, organized systems, and great client experiences, I’d love to be part of your team.