I was a Customer Service Representative for Metlife - Dental handling both benefits and claims. I also worked as CSR for DexYp former YellowPages and was promoted as a Quality Analyst wherein I was into process and helped our clients to maintain the standards. I worked as a Quality Coach in Amazon - Merchant. I am capable in assisting sellers to manage their account in Amazon and some basic troubleshooting for their Seller Central Account.
I am willing to learn any task that you will ask me to and I am always up for a challenge. I am a professional worker and can do multitasking.
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I can assist sellers on their Seller Central Account on how to:
* Create listing
* Add a Product
* Add a variations
* Chargeback claims
* A-Z Guarantee Claims
* How to Appeal
* Inquiries on their disbursement date
* Manage Orders
* Manage Inventory
* Maintain their Performance Metrics
* User Permission
* Refunds and Returns