Krestine Grace

Krestine Grace

$5/hr
Virtual Assistant + Amazon + eCommerce + Customer Service
Reply rate:
4.55%
Availability:
Full-time (40 hrs/wk)
Age:
33 years old
Location:
Las Pinas City, Metro Manila, Philippines
Experience:
4 years
About

I was a Customer Service Representative for Metlife - Dental handling both benefits and claims. I also worked as CSR for DexYp former YellowPages and was promoted as a Quality Analyst wherein I was into process and helped our clients to maintain the standards. I worked as a Quality Coach in Amazon - Merchant. I am capable in assisting sellers to manage their account in Amazon and some basic troubleshooting for their Seller Central Account. 

I am willing to learn any task that you will ask me to and I am always up for a challenge. I am a professional worker and can do multitasking. 

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I can assist sellers on their Seller Central Account on how to:

*   Create listing
*   Add a Product
*   Add a variations
*   Chargeback claims
*   A-Z Guarantee Claims
*   How to Appeal
*   Inquiries on their disbursement date
*   Manage Orders
*   Manage Inventory
*   Maintain their Performance Metrics
*   User Permission
*   Refunds and Returns

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