Koushik Chakraborty

KOUSHIK CHAKRABORTY PROFILE CONTACT Mobile No. : +91 - G-mail :-Address : 5/1 Sheetal Nagar, Indore TOP SKILLS Team Management - managed a team of 100 members Communication. 3D Solid Works CMM Production Planning Industrial Engineering LANGUAGES KNOWN English Hindi Bengali CERTIFICATES Dauto Solid Works certification Auto Cad certification Robotronix certificate of excellence. ISHRAE certificate of student membership. Synergy certificate of participation. Six-Sigma green belt certification (pursuing) A skilled mechanical engineer with the education and professional experience to boost morale and productivity within a manufacturing team, and also with an experience in customer services. With an analytical mind and detail-oriented focus, strive to improve profitability, lead operators to maximize productivity. EXPERIENCE CUTOMER SERVICE ASSOCIATE,AMAZON(INDORE,M.P) June 2020 - December 2020 Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success. A hard working, result driven graduate with bachelor of engineering degree in Mechanical branch. Knowledgeable in technical support combined with strong communication skills and customer service skills.Reliable and driven, with strong time management and prioritization abilities. Acting as a point of resolution for customers who have complaints Using good judgement and initiative, developing resolutions to complaints by telephone, adhering to the Barclays Group Complaint Handling Policy. Following correct escalation procedures to Line Management and/or Customer Relations. Obtain and evaluate all relevant information to handle inquiries and complaints Direct requests and unresolved issues to the designated resource. Record details of inquiries, comments and complaints and actions taken. Communicate and co-ordinate with internal departments ENGINEER (QUALITY AND CMM) AT “METALMAN AUTO PRIVATE LIMITED”PITHAMPUR From 5 july-2017 to March,2020 Collaborate with product developers and engineers to develop and operationalize state-of-the-art alternative power plant concepts for automotive applications. Research and review existing technologies based upon target markets,apply design analysis, FEA process, and non-linear engineering concepts to create plans. Coordinate with suppliers / vendors and internal engineering resources to obtain prototype parts and equipment; define functional, dimensional, and visual requirements for components. Evaluate and demonstrate manufacturing feasibility and technical justification for design approach; conduct design validation. Maintain comprehensive documentation of complex design activities. KEY PROJECTS TB-80 tower assembly part of a loader back hoe. Loader arm assembly part of a loader back hoe. Boom machining center fabrication assembly. CTB19 assembly part (Running). Track guide fabricated assembles camso, Canada. EDUCATION INDUSTRY KNOWLEDGE Auto CAD CMM and CMM Programming Kaizen SOP and OPL 5S CAPA 7 QC Tools CLITA Welding inspection, part layout inspection and pre-depatch inspection Line Flow Management and Focus Improvement PERSONAL DETAILS DOB - 23/May/1996 Marital Status - Unmarried LinkedIn URL https://www.linkedin.com/koushikchakraborty- HOBBIES & INTEREST Reading. Athletics. Interacting with people. CHAMELI DEVI GROUP OF INSTITUTIONS, INDORE Mechanical Engineering | 2013 - 2017 SHRI VAISHNAV ACADEMY, INDORE Intermediate - Higher Secondary | 2011 - 2013 TRAINING UNDERGONE CASE NEW HOLLAND, PITHAMPUR Industrial Training I did my training at Case New Holland, Pithampur for 2 months from June 2016 - July 2016. as an Industrial Engineer. INDO - GERMAN TRAINING CENTER, INDORE Designation Intern I did my training at Indo - German Training Center, Indore for 2 months from June 2015 - July 2015 as a Designation Intern. ACADEMIC PROJECTS UNDERTAKEN DESIGN OF DUCT ON THE BASIS OF HEAT LOAD Major Project Project Duration : 1 month Team Size : 4 Role : Front Runner of the Team The project is based on designing a duct on the basis of heat load which is present inside a room and by calculating the different loads we can decide a parameter for better air conditioning. STUDY OF SOLAR SEED DRYER Minor Project Project Duration : 1 month Team Size : 4 Role : Analyser In this project we used mixed - mode type of dryer which is used to preserve food projects for longer duration with the help of natural convention. ACHIEVEMENTS Won 1st price in Robo War at Taarunyam 2k15 held in SVCE Indore. Won 2nd price in Cycle Doctor at Citronics 2k14 held at CDGI Indore. Won 3rd price in Long jump at Borawa as a nodal participant. Member of Indian Society of Heating Refrigeration and Air Conditioning Engineers(2015 - 2017) Event head of Head Hunter in Citronics 2k17 CURRICULAR ACTIVITIES Participated in a workshop on"Wireless Communication" conducted by Robotronicx Engineering Tech Pvt. Ltd. Attended a workshop on engine assembly at Vindhya Institute of Technology and Science(2014). Participated in athletics at Borawa as a nodal participant. Participant in National level techno- management fest Citronics-). Participated in Robotics event at Vindhya Institute of Technology and Science DECLARATION I hereby declare that the above cited information is true to the best of my knowledge and belief. If given a chance I can prove myself.