Kosisochukwu

Kosisochukwu Julian Iwegbu (-|-| Ojodu Berger, Lagos State, Nigeria www.linkedin.com/in/kosisochukwu-julian-iwegbu PERSONAL STATEMENT A resourceful and detail-oriented professional with a BSc in International Relations and a proven track record in delivering exceptional administrative support, research, and customer service. Experienced in managing calendars, data entry, email organisation, and internet research, with expertise in streamlining office operations and improving productivity. Proficient in leveraging advanced tools, including Microsoft Office Suite, Google Workspace, and AI-powered technologies, to optimise workflows and enhance efficiency. Highly adaptable and passionate about continuous learning, I excel in dynamic environments, providing tailored solutions to meet organizational and client needs ensuring smooth operations and exceptional outcomes. Dedicated to contributing to organizational success while fostering personal and professional growth. WORK EXPERIENCE Online Learning Support Specialist / Virtual Assistant (Remote) Freelance Sep 2024– Nov 2024 • Provided comprehensive support for a professional enrolled in a virtual learning program • Completing and organizing weekly milestones and assignments for an 8-week virtual learning program. • Summarized modules and produced detailed feedback reports to improve learning outcomes. • Maintained and documented processes, progress, and course materials in Google Drive for accessibility and workflow efficiency. • Enhanced communication and organizational skills to optimize tasks. • Delivering research and writing support while meeting weekly deadlines and handling multiple tasks. National Youth Service Corps (NYSC) Office Assistant and Front Desk Representative Lagos State Motor Vehicle Administration Agency (MVAA) Dec 2021– Nov 2023 • Streamlined dealer registration and licensing processes, improving operational efficiency and compliance with statutory regulations. • Delivered exceptional customer service by resolving inquiries and complaints. • Maintained accurate records of customer information and licensing status, enhancing data integrity and accessibility. • Assisted with administrative tasks, including scheduling, data entry, and document management, contributing to efficient office operations. • Greeted and supported visitors with professionalism and courtesy, enhancing the overall customer experience. Research Trainee/Assistant (Internship) Jul 2018– Sep 2018 National Institute for Social and Economic Research (NISER) • Conducted research projects in the Political and Governance Department, compiling detailed reports and documents. • Collaborated with team members on projects, organizing meetings and ensuring smooth execution. • Demonstrated proficiency in internet research, information sourcing, and data analysis. • Compiled and analyzed data from various sources, contributing to the development of comprehensive research reports. EDUCATION Bowen University – Iwo, Osun State, Nigeria BSc (HONS) INTERNATIONAL RELATIONS Sep 2017–Oct 2021 Goodness and Mercy College – Olambe, Ogun State, Nigeria Sep 2011–July 2017 Senior School Certificate Examination (SSCE) Goodness and Mercy Nursery/Primary School – Olambe, Ogun State, Nigeria First School Leaving Certificate Sep 2014 –Jul 2011 SKILLS • Administrative Support: Scheduling and calendar management, data entry, file organization, email management, and office coordination. • Communication and Customer Service: Excellent written and verbal communication, Strong interpersonal skills enhancing client relationships, and professional handling of customer inquiries and complaints. • Research and Organization: Proficient in Internet research, information sourcing, compiling detailed reports and summaries, data analysis, documentation, time management and multitasking. • Content Creation & Writing: Creating clear, concise content, proofreading, and editing for various formats, including travel pack itinerary creation and short descriptions using AI. • Technical Proficiency: Proficient in Microsoft Office Suite, Google Workspace, basic data entry tools, and AIassisted tools. • Adaptability: Thrives in fast-paced environments, readily embraces new challenges, and adapts quickly to changing priorities and work demands. CERTIFICATION • ALX: Mini MBA Virtual Assistant Certification (2024) • Alison: Hospitality and Management Studies (2022) • New Horizon: EC-Council Customer Relationship Management Certificate (2021) • New Horizon: CompTIA Project + Internet and Computing Core Certification (ICT) (2021) • Jobberman: Soft Skills Training (2021) • Leadership Exploration and Development Conference (LEAD) - Certification of Participation (2021) • National Youth Service Corps (NYSC) – Certificate of Completion (2022) HOBBIES & INTERESTS • Travel • Drawing • Surfing the internet • Photography • Crafts • Listening to music • Watching movies