Kosisochukwu Igwenagu

KOSISOCHUKWU VIVIAN IGWENAGU B2B Lead Generation Specialist • CRM & Pipeline Operations • Sales Support Email • LinkedIn • Remote PROFESSIONAL SUMMARY Results-driven B2B lead generation and pipeline specialist with 2+ years of remote experience helping sales teams scale outreach without scaling headcount. Consistently generating 200+ verified, qualified leads per month using Apollo.io and Lemlist, maintaining 99% CRM data accuracy across HubSpot and Freshdesk, and scheduling 200+ appointments at 95% accuracy. Expert at building operational systems, outreach sequences, CRM hygiene, and workflow automation that keep sales pipelines full and sales teams focused on closing. KEY ACHIEVEMENTS • Generated 200+ qualified, verified leads monthly using Apollo.io search, filters, and data enrichment. • Increased qualified lead volume by 35% over 3 months through refined outreach targeting and sequence • • • • • optimization. Scheduled 200+ sales appointments at 95% accuracy, reducing missed meetings by 30%. Maintained 99% CRM data accuracy across HubSpot and Freshdesk with zero critical pipeline errors. Reduced lead duplication and CRM errors by 20% through pipeline audits and deduplication workflows. Improved on-time task completion by 85% after implementing structured Trello tracking systems. Resolved 80+ daily support tickets with full SLA compliance, maintaining a 98% client satisfaction rate. CORE SKILLS Lead Generation Apollo.io, Lemlist — 200+ verified leads/month, contact enrichment & verification CRM & Pipeline HubSpot, Zendesk, Freshdesk — data accuracy, pipeline management, SLA tracking Email Outreach Drip sequences, A/B testing, subject line optimization, audience segmentation Scheduling Calendly, Pick Time, Google Calendar — multi-timezone, 95% accuracy Automation Zapier, Make — workflow automation, reminders, lead tracking systems Project Mgmt Trello, Asana, ClickUp, Monday.com — workflow design, deadline tracking Productivity Google Workspace, Microsoft Office 365, Slack Compliance GDPR & CAN-SPAM fundamentals WORK EXPERIENCE Lead Generator | Crezivanta Feb 2026 – Present | Remote • Research and identify high-value business leads across multiple industries to fuel sales pipeline growth. • Generate and enrich 200+ qualified leads monthly using Apollo.io, with verified contact information ready for outreach. • Conduct lead qualification and prioritization so only high-intent prospects reach the sales team, protecting their time and improving conversion rates. Lead Generation Specialist | ELPI Sep 2024 – Jan 2025 | Remote • Segmented and qualified target audiences for business development, ensuring a steady flow of high-quality leads into the sales funnel. • Crafted outbound outreach copy for email and LinkedIn designed to maximize open rates, responses, and meeting bookings. • Reduced lead duplication and CRM pipeline errors by 20% through systematic data hygiene and deduplication processes. • Prepared personalized contact lists, follow-up sequences, and messaging templates to support outreach campaigns at scale. Virtual Assistant | Emlek Nov 2024 – Apr 2025 | Remote • Managed inbox communications and client inquiries, improving response times and reducing operational bottlenecks. • Coordinated tasks and project timelines using ClickUp, cutting missed deadlines across the team. • Maintained CRM systems with 100% contact data accuracy and supported daily operational workflows endto-end. Appointment Setter | Silaco Apr 2024 – Aug 2024 | Remote • Executed targeted email and LinkedIn outreach campaigns, generating 50+ qualified leads monthly and building a healthy sales pipeline. • Scheduled 200+ client and sales appointments at 95% accuracy, directly reducing missed meetings by 30%. • Analyzed prospect engagement metrics to identify drop-off points and refine messaging, improving booking conversion rates. • Maintained detailed CRM records for all leads and clients, giving the sales team full pipeline visibility and reliable follow-up data. Virtual Assistant | Sylflora Mar 2024 – Jun 2024 | Remote • Managed 100+ daily emails using labels and filters, achieving zero missed emails and efficient inbox prioritization. • Used Trello and Google Workspace to manage content calendars and marketing-related administrative tasks. • Scheduled meetings, appointments, and virtual calls across multiple time zones with zero conflicts. Customer Support & Admin Assistant | Freelance Apr 2023 | Remote • Responded to 50+ daily customer inquiries via HubSpot and Zendesk, maintaining a 98% client satisfaction rate. • Resolved 80+ daily support tickets with full SLA compliance and 99% data accuracy in Freshdesk. • Built Trello and Monday.com boards for workflow organization and campaign tracking, cutting task delays by 30%. • Prepared performance reports and documentation to support data-driven decision-making. EDUCATION & CERTIFICATIONS BSc in Economics In-Demand IT Support Skills — Digital Witch Support Community Technical Support Fundamentals — Coursera Virtual Assistant & Customer Support Representative Certificate 2015 - ADDITIONAL INFORMATION Available for full-time, part-time, or freelance remote roles — flexible across time zones. Portfolio with campaign screenshots, CRM work samples, and references available upon request.