Ushak Konstantin
Location: Republic of Belarus, Gomel
Male, 30 years old.
Date of birth:-
Mobile: +375 29 - (direct)-Начало формы
Конец формы
Начало формы
Конец формы
QA / Support Engineer
IT
Management
Mar. 2017 – Oct. 2017
AS Tech Processing (astechprocessing.com)
Limassol, Cyprus
Integration Engineer / Helpdesk Specialist
- Remote job
- Experience on live project (payment gateway)
- Testing the developed products
- Manual functional testing
- Reporting on bug tracking system
- Work with Fiddler, Helpdesk, Asana, Slack, Atlassin and also Teamwork.
- Knowledge’s of network technologies TCP/IP, HTTP/HTTPS, DNS, SOAP and etc.
- Preparation and development of documentation
- Expert in product integration, configuration and usage
- Internal and external support
- Fluent English
- Communication with processor providers and customers.
Mar. 2016 – Mar. 2017
Brokeree Solutions
EST, Tallin
Technical Support Engineer
- Remote Job
- Installation and setup software via RDP
- Resolve customer’s issues
- Provide remote support of related software components
- Monitor and follow proactive steps to mitigate problem support cases
- Leverage all approved internal resources to continuously deliver up to date service
- Maintain awareness of the MetaTrader 4 and MetaTrader 5 platforms
- Manual functional testing
- Responsible for processing tickets
- Communicate with customers to set expectations throughout the escalation process
- Knowledge of technologies, standards
- Excellent team working skills
Feb. 2015 – Mar. 2016
Vektor Shipping Co.
Gomel, BY
Manager of international cargo transportation
- active search and attraction of clients
- creation and development of client base
- negotiation
- telephone calls and business correspondence in English
- work with receivables
- sale of company services
- communication in English
- written translation
- making presentations
Jun 2013 – Feb. 2015
Tikkurila
Gomel, BY
Regional Sales Manager
- development and maintenance of the established client base;
- search and attraction of new clients
- Negotiation
- full control of the assigned region
- personnel management (2 people)
- selection and control of the work of employees
- implementation of individual sales targets;
- management of accounts receivable;
- control of marketing activities;
- monitoring of the presence in the market.
- coordination of individual shares and discounts
- work with contracts
- Timely reporting
- Individual work with clients and setting priorities for them depending on the fulfillment of contractual obligations
Jun 2012 – Jun 2013
Henkel
Minsk, BY
Sales Representative
- development and maintenance of the established client base;
- implementation of individual sales targets;
- management of accounts receivable;
- control of marketing activities;
- monitoring of the presence in the market.
- merchandising
- approval of shares
- work with contracts
- Timely reporting
Mar 2007 — Jun 2012
Europa Club
Gomel, BY
Art Director
- Personnel management (9 people)
- Control and increase in attendance
- Advertising, PR
- Event and promotion
- Organization of thematic events
- Escort, accommodation and accompaniment of artists
- Work with world famous DJ’s
Key skills
IT, Support, Negotiation, Direct sales, Sales, management, Work with accounts, receivable, Business communication, Driving license category B, Conducting promotions, Regional development, Personnel management, English.
About me
Vigorous. I have a good memory. I prefer active work, like being in motion, sociable, I easily find contact with people.
Fluent English (11 years of the linguistic gymnasium)
Knowledge of a personal computer, the Internet, as well as basic knowledge of HTML, CSS, JS. MS office and etc.
Having a personal car, driving experience 6 years.
Higher education
2012
Belarusian Trade and Economic University of Consumer Cooperatives, Gomel
Commerce and management, commercial activities in the market of consumer goods
Knowledge of languages
Russian - native
English – fluent
