With over four years of experience in customer-focused roles, I excel in merging domain expertise with data-driven insights. My specialization in churn prediction, customer engagement optimization, and data-driven decision-making empowers organizations to enhance product adoption, improve Net Promoter Scores (NPS), and boost customer retention.
My proficiency in extracting actionable insights from complex data sets ensures I meet business needs effectively. I thrive in collaborative settings, adept at connecting technical insights with business objectives. My extensive experience in client-centric positions has honed my interpersonal skills, enabling me to communicate complex data clearly and effectively across various teams.