KONSTANTIN SIMONOV
Product owner / Lead Business Analyst / Group Manager
C O N TA C T
--
PROFESSIONAL PROFILE
IT professional with 8+ years of experience leading telecom, software development, and web
projects. Ph.D. in Engineering Sciences, have strong knowledge of telecommunication systems.
In-depth expertise in BSS system architecture, project/program management professional with
comprehensive accomplishments leading technical and complex solutions delivery, managed
services, and cross-functional teams to ensure success and achieve goals.
linkedin.com/in/simonovkonstantin
PROFESSIONAL EXPERIENCE
simonovkonstantin777
E D U C AT I O N
PhD in Engineering
Voronezh State Technical University
Russia-
Specialist in Information Security
Voronezh State Technical University
Russia-
PROFESSIONAL
SKILLS
•
Telecommunications
•
Project Coordination
•
Change Management
•
Incident Management
•
Process Improvement
•
Cross-functional team leadership
•
People Management
•
Coaching
•
Interviewing
•
Agile Methodologies
•
Scrum
•
Waterfall
C E R T I F I C AT I O N S
Scrum Product Owner Certified (SPOC)
2022
Scrum Fundamentals Certified (SFC)
2022
Lean Six Sigma Yellow Belt
2022
Lead B u s in e s s An a l yst / Grou p M an a ger
Netcracker Tec h n o lo gy | | B o ston , M a ss ach u setts , Un i ted State s
Mar 2021 – December 2022
Digital transformation of the BSS project for GCI Alaska, USA
Responsibilities & Achievements:
• overall business analyst lead involved in coordinating work of 8+ streams consisting of 10+
BAs;
• participation in activities such as interviewing, hiring, project staffing, orienting and
training of employees, planning and evaluating of group activities, BA skills assessment,
and development of growth opportunities;
• performed E2E scope coverage of a full-stack solution and business processes discovery &
optimization (monitored team progress, managed BA team, delivered documentation and
acceptance, managed escalations and conflicts);
• conducted discovery sessions with the business stakeholders to define business
requirements;
• facilitated workshops with business stakeholders on aspects of scope clarification, design
coordination, and product demonstrations to both technical and non-technical audiences;
• improved the process of transferring knowledge about new change requests between the
BA/Dev/QA/Support teams. The result of these changes is:
- 30% increase in the quality of releases delivered to the customer;
- improved communication and knowledge-sharing process within the project team;
Sen io r B u s in e ss System An a l yst / p rox y Prod u ct own er
Netcracker Tec h n o lo gy | | Cincinnati, Ohio, United States
Nov 2018 – March 2021
Digital transformation of BSS projects: GCI Alaska, USA, and Telefonica, Ecuador
Responsibilities & Achievements:
• on-site business trips (Ecuador, USA, Russia);
• established contacts with the customer's team (English / Spanish);
• involved in all project lifecycle stages:
- initiation of the project (facilitated kick-off meetings with stakeholders, presented
solution scope);
- discovery phase (elicited system and functional requirements, conducted
workshops with the stakeholders);
- design phase (elaborated solution data model and functional design specification
documents, validated design documents with the stakeholders);
- build phase (supported DEV and QA team, presented the solution demo-version to
the stakeholders);
- SIT/UAT (validated test cases, supported QA team);
- go-live (supported customers, proactively solved potential issues related to
customer experience with the new solution);
• assessed the analysis/design efforts level for incoming change requests;
• participated in retrospective analysis and developed proposals for solution improvements
and optimization;
• trained 10+ new employees;
KO N S TA N T I N S I M O N O V
TECHNICAL
SKILLS
Diagrams app (Microsoft Visio, Storm,
Draw.io)
Error Monitoring (Jira, Confluence,
Trello)
Design (Figma, Photoshop)
VCS (Tortoise SVN, Git, Dropbox)
Programming (HTML5, CSS, MySQL,
Javascript, JQuery, XML, JSON, BPMN)
APIs (REST, SOAP)
Microsoft Office Suite
LANGUAGES
Russian (native)
English (fluent)
PROFESSIONAL EXPERIENCE
B u si n es s su p p or t an a l yst
Netcracker Technology || Cincinnati, Ohio, United States
May 2017 – Nov 2018
Digital transformation of BSS project: Telefonica, Ecuador
Responsibilities & Achievements:
• on-site business trips (Ecuador, USA, Russia);
• established contacts with the customer's team (English / Spanish):
- led meetings, sync-ups, triages and drove agenda with both internal team
members and external stakeholders of the Web portal stream for the go-live
project stage;
- prepared solution scope presentations to the stakeholders;
- performed analyses for defects, change requests, escalations, and hotfixes;
• managed stream team in the post-production phase:
- distributed tasks within the Web portal stream team and managed interaction
processes with the other streams’ teams;
- developed and implemented the transition process to the support team;
• installed new revisions of the Web portal, spot-fixes, and catalog to the QA servers;
• configured servers (bundle of the Web portal- API-TOMS);
• performed defect analysis, functional/regression, smoke, and ivt testing activities;
• implemented Google Analytics into the Web portal.
M id d le web -d e velo p er
LLC, «Tarc» || Voronezh, Russia
Oct 2015 – Dec 2016
The main responsibilities:
• communicated with stakeholders (collecting and prioritization technical requirements);
• prepared technical specifications;
• developed the front-end part of the web-based application: HTML5, CSS, jQuery,
Bootstrap, JavaScript, PHP, CodeIgniter;
• trained and assisted the junior programmers;
Spanish (intermediate)
VOLUNTEERING
Supervisor of the volunteers at the
J u n io r web -d eve lop er
LLC, «Tarc» || Voronezh, Russia
Nov 2014 – Oct 2015
The main responsibilities:
• developed websites (HTML5, CSS, jQuery, Bootstrap, JavaScript);
• updated content and functionality of the websites;
Formula 1 Russian Grand Prix in Sochi
Russia
2014, 2015, 2016, 2017 years
Supervisor of the volunteers at the
Olympic games in Sochi
Russia
February 2014
REFERENCES
INTERESTS
•
Soccer
•
Traveling
•
Photography
ROBERT BAY
DMITRIJ MASLOVSKIJ
PROJECT MANAGER
DIRECTOR, MANAGING DIRECTOR
--
skype: robert.bay3
tel:-
