For over ten years I have worked in the IT and customer service industry. For the 3 years I was a Business Marketing Specialist for Vistaprint (Cimpress). Vistaprint is a large company that operates online offering both physical and digital products under the corporation Cimpress.
Working as a Digital Specialist I assisted customers with website designing and maintenance, technical resolutions surrounding emails, hosting, domain names, billing and more.
To complete my duties I used multiple devices and communicated via various channels such as Chat, Email and Phone.
While offering world class customer service via Chat Support and Email Support I type 60wpm and seamlessly handled two customer contacts at once.
My Skills range from data entry, proof reading, copywriting, editing, data retrieval, chat and email trained, graphic designing, website designing, Help Desk Support certified, Microsoft Certified (Word, excel etc.)
I learn new technology very fast and I am able to work independently or with a team