Komalpreet Kaur

 KOMALPREET KAUR Experience: • Financial Service Representative at Gatestone (July 2023-November 2024) Key responsibilities • Negotiating, planning and assisting customers with correct resolution on their personal or business credit card accounts as a personal financial planner within FDCPA guidelines. • Administering financial assessments and ensuring paperwork is done correctly. • Conducting payment transactions electronically. • Follow up on delinquent accounts and forwarding irreconcilable accounts for collector action. • Assistant Manager at Fast Eddie’s (Feb 2022-July 2023) Key responsibilities • Ordering, maintaining and inventory. • Training new hires. • Dealing with customer complaints. • Waste management. • Loss prevention. • Weekly deposits. • Quality assurance (Certified Food Handler). • Assigning roles to employees during the shifts. • Managing the store. • Supervisor at Mary Brown’s (January 2021-Feb 2022) Key responsibilities • Posting jobs on indeed, scheduling and conducting interviews and training new and current employees. • Assisting with office work when required. • Implement policies and protocols for maintaining restaurant operations. • Ensuring accurate data entry on revenues and expenses weekly and monthly. • Placing orders using online software, updating inventory and online deposits. • Control operational costs and identify measures to cut waste. • Ensure compliance with sanitation and safety regulations. • Regularly review product quality. • Dealing with customer complaints through emails, telephones and website reviews. • Appraise staff performance and provide feedback to improve productivity. • Assigning duties to keep the restaurant clean. • Conducting regular inspections to ensure health and safety, quality and customer service. Achievements • Ranking among the top 5 percentile for performance at Gatestone. • Received most kudos from customers and management while working at Mary Brown’s and Gatestone. Academic Qualification • Completed Human Resources Management from Conestoga College in 2021. • Completed Occupational Health, Safety, and Wellness from Conestoga college in 2020. • Completed B.Sc. Biotechnology in 2018 from India Professional projects • Done summer training at Verka India. • Completed a biochemical project on red kidney beans. • Done Ergonomics project for Kelly Services. • Made a Fire evacuation plan for Kelly Services. • Done project on Zoho Recruit with WITS Consulting Inc. Skills • Digital literacy including Microsoft Office and familiar with softwares such as Zoho, Tsys, TCN, etc • Efficiently use platforms like Indeed, LinkedIn for job postings and finding eligible candidates • Confident and critical thinker • Dynamic communicator • Excellent organizational skills to multi-task and time management • Go-getter • Analytical skills • Risk management • Enjoys responsibilities and respectful towards others and workplace • Goal-oriented as well as adaptive in any environment and quick learner Declaration I do hereby declare that the above facts specified by me are true of my knowledge and belief. KOMALPREET KAUR