Kofoworola George-Taylor
$15/hr
Personal Assistant|Customer Service Representative| Virtual Assistant|Marketer|Project Manager
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 30 years old
- Location:
- Lagos, Lagos, Nigeria
- Experience:
- 3 years
Sample Email- dispute resolution
Hello Smith,
How are you? I hope you are doing well. I want to sincerely apologise for the issues you have faced with your order this week.
I understand that it has been difficult and pragmatic, anyone would get upset if their package is delayed by 3 weeks. I want to thank you for your patience up until this point and would like to assure you that by February 3rd your package will get to you.
The issue has been rectified and we hope that you will patronize us again in the future. Please find attached a $5 coupon for your next purchase.
Best Regards,
