Seasoned Support Engineer with 4 years of experience planning and executing technical support services. Adept at working with teams to gather requirements and provide technical training. Well-versed in CRM, Access and SciSupplier.
Efficient and knowledgeable computer support team member accustomed to independently evaluating and solving range of technical issues. Trained in software, hardware, and networking problems. Quickly troubleshoot concerns and diagnose root causes.