Kofi Nimako Acheampong

CONTACT Guadalupe Nuevo, Makati City Makati Philippines 1211 -- EDUCATION Doctor of Medicine | Medicine Our lady of Fatima university, Valenzuela | Valenzuela Philippines 2018 - 2023 Bachelor of science in medical technology Cavite state university | Cavite Philippines 2013 - 2017 PERSONAL INTERESTS ● Sports ● Hiking ● Traveling KOFI NIMAKO ACHEAMPONG OBJECTIVE Patient-focused medical practitioner with background deliveringattentive care. Focused on evaluating patients and making accuratediagnoses for proper treatment planning and disease prevention.Excellent problem-solver skilled at making high-risk decisions underimmense pressure. WORK EXPERIENCE Medical Clerk Fatima medical center and Bulacan medical center, Valenzuela and Bulacan , Philippines | Valenzuela and Bulacan Philippines 08/2022 - 07/2023 ● *Performed data entry tasks, converting paper records to electronic. ● *Interviewed patients to collect information and verify accuracy beforeentering into system. ● *Completed release of information requests accurately based oncontent of submissions. ● *Maintained patient indexes, correcting and communicating issues byfollowing organisational procedures. ● *Extracted case notes for wards, clinics and offices requestinginformation. ● *Responded to requests for medical information retrieval, verifyingdata to be accessed by authorised personnel only. ● *Interacted with registration areas and storage's secretarial staff toretrieve patient information. ● *Performed quality checks on work to assure confidentiality, accuracyand proper invoicing. Medical Laboratory Intern Gen Emilio Aguinaldo hospital, Cavite, Philippines | Cavite Philippines 06/2017 - 12/2017 ● *Demonstrated exceptional attention to detail while managing heavyworkload. ● *Prepared and sequenced samples to support lab investigationtroubleshooting. ● * Received, sorted and logged incoming samples using hospital's app. ● *Conducted various sequencing types, including Sanger, NGS andCapillary electrophoresis. ● *Assisted in locating stored specimens for further testing andanalysis. ● *Utilised laboratory coding to select appropriate culture media andincubation conditions for varied microbiological samples. ● *Followed procedures, protocols and directives to provide clients withhigh-quality laboratory service. ● *Disposed of chemical waste in designated areas and appropriatedisposal systems, keeping in-line with legal regulations. ● *Used correct PPE when handling samples to avoid infections. ● *Sterilised glassware and other laboratory equipment to kill germsand prevent interference with laboratory analysis. ● *Recorded fridge temperatures to maintain compliance with standardoperating procedures. ● *Packaged materials or samples following directions for delivery toother sites or hospitals. ESL English teacher Elite language center | Alabang Philippines 12/2017 - 03/2018 ● All Levels of Korean Students ● Handled all aspects of the English language(writing, grammar, reading, vocabulary, listening, speaking and interviewing) ● Taught a bit of Mathematics, Science and other basic subjects in addition. ● Managed pupil behaviour, applying appropriate and effective measures in cases of misbehaviour. ● Boosted writing skills by designing creative and comprehensive exercises. ● Established safe learning environment to make students feel comfortable, secure and confident. ESL English teacher ACT | Manila Philippines 04/2018 - 09/2018 ● I was a full time Chinese English teacher ● I handled grammar, vocabulary, listening, speaking and other aspect in the English Language ● During my stay in ACT language center i was able to impart, help and guide my students. ● Managed pupil behaviour, applying appropriate and effective measures in cases of misbehaviour. Customer service representative Teleperformace | BGC, Taguig Philippines 01/2022 - 02/2024 ● Serves customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them. ● Keeps track of customer correspondence and logs key account information and customer data. ● Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. ● Upholds customer confidentiality, especially regarding financial matters and identity. ● Processes customer refunds, shipments, and account adjustments. ● Helps prepare customer service reports by collecting and analyzing customer information. ● Upsells customers with information about other products and services when appropriate. ● Contributes to team effort by accomplishing related tasks as needed. SKILLS ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Maintaining patient documentation Taking blood Vaccine administration Ultrasound machine operating Medical teamwork Performing medical procedures Blood pressure monitoring Results interpretation Triage skills Prescription coordination Differential diagnosis skills Clinic management Microsoft Excel Took samples and coordinated laboratory tests to determine patientcondition. Reported births, deaths and notifiable diseases to meet legal andprofessional requirements. Strong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company’s market, industry, and products. Comfortable problem solving while also creating an enjoyable experience for our customers. Able to document customer service calls efficiently and with detail. Knows how to ease conflict and provide the appropriate resolutions. Completes tasks on time and can prioritize work.