I have been in BPO industry as an Appointment setter, Customer service representative and Sales agent for more than 4 years now. I worked as an inbound agent for US account as a customer service representative. I know how to deal with different types of people, especially irate people. I also worked as an outbound agent for Australian account as an appointment setter and one of the top sellers when it comes to sales. I am well driven and goal-oriented person and can work with less supervision.