Kizzia Capio

Kizzia Mae Capio Podcast and Social Media Manager, Client Support CONTACT ME Pavia, Iloilo, Philippines-https://www.linkedin.com /in/kizzia-capio54b550118 WORK EXPERIENCE Customer Service Representative 2011 – 2013 TRANSCOM WORLDWIDE (Philippines), Inc. l Iloilo City Provided customer satisfaction by answering their queries and assisting them with their concerns Provided guidance to the new call center recruits in the transition from classroom to floor process Maximized sales opportunities through upselling 2016 - 2018 Podcast and Social Media Manager Thriving Launch l Seattle, WA EDUCATION B.S. Nursing Proofread transcription, and wrote the episode’s summary and show notes Uploaded podcast episodes to various platforms Looked for potential guests and maintained communication until the episode’s release Posted and scheduled content on various social media platforms Managed social media accounts (Instagram, Facebook, and Linkedin) West Visayas State University 2007 - 2011 2019 - 2022 Podcast and Social Media Manager Short Term Rental Success Stories, Cohostit l Washington, D.C. Podcast guest outreach Updated blog posts on WordPress Created episodes show notes and takeaways Scheduled social media posts Sent weekly newsletter using ActiveCampaign IG, Linkedin, and YouTube outreach Managed Facebook groups 2020 - 2024 Business Development Specialist Vanta l San Francisco, California COMMONLY USED TOOLS Google Workspace Microsoft 365 Temi, Spoke App Libsyn, Podbean, Megaphone Hootsuite, Buffer, Later, PostPlanner MailChimp, ActiveCampaign Linkedin Sales Navigator Salesforce, Hubspot Wordpress (Elementor) Slack, Trello Enriched leads Lead generation Lead research REFERENCES Teresa Daclan Julian Sage Team Leader, Transcom Co-CEO, Cohostit -- Victor Schwenoha Growth Operations, Vanta-