Kitti Molnar

KITTI MOLNAR Zernikeplaats- ZR Rotterdam The Netherlands Mobile: - E-mail:-PROFESSIONAL OBJECTIVE    Love to interact with people on every level and would like to broaden my horizon in this matter. Recently gained interest in IT support, mostly in MS Office environment. Now looking forward to a new a significant contribution in a ambitious and exciting company that offers a genuine opportunity for progression. CORE COMPETENCIES      Strong experience in customer relationship management (through teaching, tourism) Excellent in problem solving (through organizing events) An excellent team player efficient at channeling team efforts to achieve a greater goal Competent communicator with the ability to communicate confidently at all levels Latest experience is working: Risk Analyst at Citi Bank HU PROFESSIONAL EXPERIENCE May 2019- October 2019 City Bank (Budapest, HU) ESC Third Party Risk Analyst III – English, German  Internal/External Reference Checks  Cost-of-Control (CoC) Calculator Input Verification  Assessment of Third Party Compliance  Cloud Architecture Review Team (CART) Approval for Cloud Computing  Cross Border Data Clearance  Application Vulnerability Assessment (AVA)  Records Management  TPISA Assessment  Citi Business Continuity Management (CBCM) Lite Assessment  Export License Control (ELC)    TPCR – No Objection / TPCR – Credit Approval / FE HR Management Program Resolution Planning December 2018- April 2019 Infinity/Aveva (Budapest, HU) Sales Representative – English, German  contacting prospective clients, assessing their requirements  then selling them the companies products and services that match their needs  responsible for maintaining ongoing relationships with customers to foster repeat business  working as part of the sales team to develop both new and existing markets  involved in developing sales & pricing strategies  liaising with customers & the dealer network to answer and resolve their queries  identifying and then researching potential leads and opportunities  writing accurate & informative sales reports and documentation  contacting prospective clients by phone and email  identifying the customer's needs  attending sales appointments at clients premises  cold calling potential clients via telephone or personal visit May 2018 – November 2018 TATA CONSULTANCY SERVICES (Budapest, HU) Technical Support Analyst – German/ BA Business Analyst  Providing IT infrastructure and application support in English, German  Single Point of Contact for IT related problems  Troubleshooting, diagnosing and correcting technical faults (hardware, software)  Instructing users on software usage  Receiving, assigning software, hardware and network requests to appropriate IT Team April 2015 – April 2018 DXC TECHNOLOGY (Budapest, HU) Technical Support Analyst - German  resolving customer’s IT related issues from distance  providing accurate information to customer about the processes and updates 2013 –April 2015 Courtyard by Mariott**** (Budapest, HU) Receptionist  completing procedures when guests arrive and leave  choosing rooms and handing out keys /groups, airlines companies/  dealing with special requests from guest /like sightseeing tour, bath, concert/ 2011 – 2013 GERLÓCZY ROOMS DE LUX (Budapest, HU) Receptionist  Menu translation and actualization  Taxi reservation, dealing with bookings, reservation part like sales and marketing  Assignment of duties for staff EDUCATION AND TRAINING September 2015 – present Communication and Media Major in Business Communication ZSIGMOND KIRÁLY UNIVERSITY (Budapest, HU) September 2009 – June 2011 Training course to Tourism Manager ATLANTA BUSINESS SCHOOL (Budapest, Hungary) OTHER COMPETENCIES Languages:  Hungarian:  German:  English:  Dutch:  Spanish: Native Fluent Fluent A2 Basic A1 IT Proficiency  Windows, and several client-specific software products 2006 After a high school certificate, I started to give private lessons (Balatonboglár, Budapest Hungary) My mother is German teacher, we lived together in a small village. She always give a private lessons and helped for children. We organized local library and class travelling. My aunty /mother youngest sister/ is a Special Teacher, of course she also teaches me new techniques. English, German, Hungarian Grammar and Literature from 5- until 55 Mathematic from 6 until 12 2014 Magántanárok.hu / Private Teacher: it is website, where you can make advertisement. 2016 – 2019 Hajtómű Private Language School (Budapest, Hungary) Company lessons, high- basis school lessons: English, German Hungarian Folkdance: I danced from 6 until 20 Singing Class: I singed classic, modern and traditional songs from 10 until 20. Every lessons for mine is personal, special strategy, individual materials. What I loved: results, happiness, success what we did together. Receipt is very simple, repeat and then repeat continuously. Ask any time, then I know they are focusing. Be always creative, how you can handle your time and schedule. Samenwerk, samendenken, dat is alles!