Kitch P. Tilo

SKILLS ● ● ● ● ● ● ● KITCH TILO Customer Service – I assist customers via inbound/outbound email and phone calls. WordPress and Google Sites – Website management, and blog post update. SEO Content Writing – I write SEO long-form and short-form blog posts. Social Media Posting – I create graphics and content for the client’s account. Research – I do various research such as keywords for SEO and related articles for business writing. Project Management – Use tools such as Asana, HubSpot, Zoho, and Google Suite to manage projects and teams. Organic Digital Marketing Strategies – SEO, drip campaign and workflows, social media, blog posts and guest posts, press releases, promotional videos, and webinars. WORK EXPERIENCE INTP PROFILE Hi, my name is Kitch. As a crowdfunding campaign strategist, digital marketing specialist, and customer service pro, I bring a unique combination of skills to the table that's hard to find. I've got a proven track record of delivering results in project management, research, customer relations, business development, digital marketing strategies, SEO, WordPress website development, social media, and promotional video production. But when I'm not crushing it at work, my biggest motivation in life is my two amazing kids. They inspire me to give 110% every single day. I was born on July 19, 1986, in the bustling City of Manila. My experiences have given me a deep appreciation for hard work and dedication, and I always strive to exceed expectations. So, let's collaborate and create a crowdfunding campaign that's both innovative and effective. I'm excited to see what we can achieve together! Digital Marketing Specialist and Crowdfunding Project Manager - EquityDoor December 2021 – Present As a Digital Marketing Specialist at EquityDoor, I'm responsible for creating and executing marketing campaigns across a range of channels. This includes developing website and social media content, email drip campaigns, workflow on CRM, webinars, newsletters, press releases, and promotional videos. In addition to my digital marketing work, I also serve as a Crowdfunding Project Manager, overseeing client campaigns from start to finish. This includes managing project onboarding, coordinating marketing teams, overseeing promotional video production, and implementing content marketing efforts such as email, social media, YouTube, webinars, blog posts, and press releases. Freelance Digital Marketing Specialist 2018 – Present I'm a digital marketing professional with a broad range of skills that includes SEO content writing, WordPress website development and management, email marketing, promotional video production, social media management, and hosting webinars. My passion is helping businesses achieve their goals through effective digital marketing strategies that engage their target audience. CyberBacker – General VA January 2019 – July 2019 I was a General Virtual Assistant for a Real Estate Productivity Coach. I do real-time coaching call transcription and assistance. I manage my client’s schedule and send reminders, email management, client outreach, zoom meeting setup, social media post graphics and contents, files management, and other ad hoc tasks. 51Talk - Online ESL Teacher June 2017 – November 2017 Teaching Conversational English to Chinese Students. CONTACT INFORMATION CELLPHONE: - EMAIL:-ADDRESS: 37 Ipil St., Marikina Heights Marikina City Philippines 1810 PORTFOLIOS https://kitchtilo.journoportfolio.com/ My Portfolio HOBBIES When I'm not working, you'll likely find me watching anime or reading up on science and history. I love the engaging storytelling and vibrant art style of anime, while science and history keep my curiosity piqued. I'm always up for a good discussion and love learning new things! JPMorgan Chase - Risk Operations Analyst November 2013 – August 2017 Buyer-seller dispute mediation. Fraud prevention and analysis. Customer Service. SITEL - Technical Support Representative August 2012 – January 2013 My duty was to provide operating system technical support to our customers, ranging from basic to in-depth troubleshooting. Sykes Asia – Customer Service Representative July 2011 – August 2012 As a Series 7 and 63 Securities Representative, I provide customer service by assisting customers in transactions processing, general inquiries, legal documents guidance, disclosures, fraud prevention, and other similar financial accounts procedures. EDUCATION Polytechnic University of the Philippines - OUS October 2022 –Present BS in Business Administration major in Marketing Management Philippine Maritime Institute – Roosevelt, Quezon City June 2003 – April 2007 BS in Customs Administration (undergraduate) WORK REFERENCE Human Resources – JPMorgan Chase Telephone Number: +632-908-JPMC