Kishan

Abhishek Kumar Organizational Details JPMC, Washington Mutual, Barclays Worked as Associate Executive Taking calls from US customer who wanted to apply for credit card of JPMC, Washington Mutual and Barclays. Helping customer in deciding their credit limit, depending on their SSN stats. HarborFreightTools (01/10/2007) To (01/01/2010)www.harborfreight.com Worked as Senior Associate Taking order over the phone from US customers for Harbor Freight tools. Taking new catalogue request Helping customer in navigating nearest Harbor Freight store Helping customer in order tracking, customer service, Warranty and price for order or tools ChexSystems www.ChexSystems.com Worked as a team member Taking calls from US customer who were reported to credit agency ChexSystems, because of mishandling of their bank account. Taking calls from FI who wanted to make changes to any Bank account reported to ChexSystems or wanted to reply for the Investigation going on any consumer complaint. Landlord and DoNutTrumpet www.wearerealitygames.com Worked as a team member. Managing their customer support on Zendesk ticketing tool. Hands on MySql workbench, Google chrome postman. FREELANCING JOB: Worked with several sellers of Amazon and eBay from US Managing inventory, order processing, replying customer email Sending USPS tracking number to customer who placed order Coordinating with customer if the item is not delivered Keeping track or refund and return Coordinating with drop shippers Maintaining health of the account by asking for positive feedback From customers Doing research work to add new items to store Done several data entry project.