Kirsty Ann Obenita

KIRSTY-ANN OBEÑITA EXPERIENCED VIRTUAL EXECUTIVE ASSISTANT PROFILE CONTACT - I am an experienced Admin and Customer Service Virtual Executive Assistant. With 4 years of Admin and Virtual assistance experience. Specializing in Real Estate, Retail, E-commerce, Travel and Customer Service. - WORK EXPERIENCE SKILLS Admin support Customer Support Email and calendar management Bookkeeping Basic Graphic Design Data gathering CRM management Travel and Planning Experienced Property Manager Social Media Management Virtual Executive Assistant (Property Management Company) February 2023 - May 2025 Manage CEO’s Email, calendar, and client meetings, and set appointments. Create Invoices, Payments, and reconcile expenses. Coordinate with Workers for Maintenance work. Create estimates and Send Estimate Approvals Manage Quickbooks, COI’s and vendor relations Customer Service Social Media Manager w/ Bookkeeping (Part-Time) March 2024 - April 2024 Create Email Newsletters Create and Schedule LinkedIn Articles Create and Schedule Instagram Post and Story Manage Weekly Scheduled Email blast Manage Bank Transactions in QuickBooks Manage Shopify store/crm Executive Assistant (Pinnacle Travel Partners, LLC) November 2022 - January 2025 EDUCATION Bachelor of Science in Business Administration major in Marketing Management University of San Carlos Manage CEO’s Email, calendar, and client meetings, and set appointments. Onboard and assist new and existing travel agents. Manage social media accounts, and CRM Create travel itinerary and bookings Manage commissions Manage supplier applications and information Maintenance Coordinator VA (Property Management Company) January 2022 -December 15, 2023 TOOLS Monday.com / Asana / Trello GoHighlevel Slack / Zoom / Google Meet Google workforce QuickBooks Social Media Shopify AppFolio / Zillow / Tenant Turner / Brivity / Buildium / HouzzPro Planiteasy / TESS / TLN Follow-up Boss / RingCentral Process and encodes Billing on the system Communicate with Lead tenant applicants Work closely with the CEO for Billing concerns, especially accounts payables Take lead and Tenant calls. attend to tenants' concerns such as maintenance concerns and utility issues. Update tenants with due dates and status of their maintenance request. Customer Service Associate (BPO) October 2019 - April 2022 Assist customers with their billing concerns and issues. Take orders and requests. Process order modification, locating deliveries Cater feedback and escalations. Admin & Liaison Officer (Real Estate) June 1, 2015 - Sept. 20,2019 Clerical and Administrative tasks like Documentation, Data entry, Supplies Purchasing, and account reports. Email management, Appointment setting, and Cold callings. coordinating with customers about their properties. and process and pay property taxes, land titles, and land declarations. Manage, assist, and train colleagues under my supervision.