Kirankumar

G.M. Kiran Kumar Mobile: - Email:-Skype ID: gmkirankumar 14 Years of Professional Experience in Solving Business Enterprise Problems using IT/IS Industries/Domain Experience: Area of Expertise • • • • Manufacturing [IT/IS Operations, MIS, ERP, WMS, QMS] Training & Career Development [CMS, LMS] Software Development [MES, HRMS, SFCS, SCM, HC] IT Retail [MIS, Account Management, Sales] (8 Years) (2 Years) (3 Years) (1 Year) Innovation Better User Experience Automation Roles: Skills: • • • • • • • Operations Manager Solutions Architect Software Developer MIS Specialist Business Analyst Service Delivery Lead Problem Solving/Solutions using Lean Tools, IT, Industry 4.0 Project Management Service Delivery Management Designing and Development of Software Applications • • • Achievements: • Quality Delivery Cost • • Area of Interests • How to reduce operation cost by 20%? ✓ Studying Current State to Future State Value Streams. ✓ Implementing the right technology solution to identify and reduce 7 wastes (Transportation, Inventory, Motion, Waiting, Over Production, Over Processing, Defects). ✓ Improving the supply, process and skills to achieve the target efficiencies. ✓ Designing and Development of Workflows, Software Applications to improve the productivity. ✓ Continues Improvement Projects. • Development & Implementation of about 50 business applications, ERP, HRMS & Manufacturing Execution Systems. Digitalization of the complete manufacturing processes (dock to dock operations) for information accuracy, analytics and technology driven standard operations management. Transformation of excel based business operations to centralized systems using control room concepts, it has reduced 20% of operations cost to the company. Implemented manual to automated forecast systems, it has reduced 80% of process time. Designing & Development of Medical Coding, Healthcare (Revenue Cycle Management) related systems. Core Competencies: Technology Process Automation Innovation Managing Information (Analytics) Critical & Creative Thinking Problem Solving Certifications: ❖ ITIL Foundation 2011 Certified ❖ HP Computing Expert Certification ❖ Lean Six Sigma – Level 1 Education: ❖ Masters in Computer Applications ❖ Bachelor Degree in Commerce Page 1 of 6 G. M. KIRAN KUMAR Email:-EDUCATIONAL QUALIFICATIONS AREAS OF EXCELLENCE Master Degree in Computer Applications Indira Gandhi National Open University, New Delhi-India in the year 2009. • Bachelor Degree in Commerce Andhra University, India in the year 2005. • 1. Intermediate Vocational Certification in Computer Science • • • • TECHNICAL SKILLS • Operating System DOS, Windows 10/7/2008/2003/XP/CE, Linux Programming Languages C, C++, Java Application Programming MS Visual Studio 2012, VBA Database MySQL, Oracle, MS SQL 2008/12, MS-Access Web Technologies Open Source: Apache, PHP, HTML, Java Script, Ajax, jQuery, XML, Joomla, WordPress, Moodle Microsoft Technologies: .net, C#, Razor, Web Matrix, SharePoint 2013 Automation Solutions Biometric/RFID/Barcode Systems Application Software Microsoft Office 2010/13/16, O365, Tally, DTP, Web Designing Tools ERP, Analytics Infor M3, Power BI, Sisense BI Tool Mobile: - • • • • • • Designing and Development of Management Information Systems and Solution Architect for Enterprise Applications. Expertise in Manufacturing Operations Management & Healthcare Systems and Software Product Development. Managing overseas operations of business units (Onsite and Offsite) located in Sri Lanka. Expertise in Software Development Life Cycle (Analysis, Planning, Scheduling, Designing, Coding, Testing, Performance Optimization, Integrations, Implementation, Maintenance and Postimplementation support) and Agile methodology. Extensive experience in analyzing complicated Business Processes (Workflows), creating functional and technical specifications, Talent engagement and Techno-Functional consulting. Experienced in System Designing, Business Process Improvements, and Project Management, IT/IS Services Administration. A Practitioner of Value Stream Mapping, 5S Tools, Problem Solving Techniques, Toyota Production Systems, Industry 4.0. Experience in Web Technologies using Microsoft and Open Source Technologies. Deep knowledge of configuration actions, IT support services management like Vendor Management, Helpdesk and Support Service and Maintenance of Infrastructure, Compliances. Remarkable experience in implementation of Shop Floor Control Systems, Control Room Operations, Human Resource Management Systems. Amazing ability to aid technical and functional team members and clients. Career Development, Technical Training, and implementation of Learning and Content Management Systems (LMS & CMS). Well versed in integrating ERP, EDP systems, integrating add-on modules and extensions of ERP applications. CAREER HIGHLIGHTS • • • • • 14 years of real time experience in handling onsite and offsite service delivery and technical operations. Developed Major Enterprise Level Applications and implemented about 49 Business Process Management applications. Exposure to End-to-End Business Processes, Business Service Assets and Support Service Assets Management. Wide exposure to Manufacturing, Software Development, Training & Career Development, IT/IS Services, IT-Retail, Financial Accounting domains. Trained about 150 students on various business applications. Page 2 of 6 • • • • • CERTIFICATIONS PROFESSIONAL EXPERIENCE ITIL Foundation 2011 Certified ➢ Team Lead (Solutions) (Pre-Sales, US Healthcare-Medical Billing & Coding Software Products, SME for Manufacturing Operations Management Systems) [June 2018 – Present] HP Computing Expert Certification – from HP – Info lab LEAN SIX SIGMA – Level 1 Certification from Lean and Six Sigma International Board PERSONAL DETAILS Full Name: Gulipilli Maria Kiran Kumar, Date of Birth:- Nation & Religion: Indian & Christian Passport #: H- – Valid till- Languages Known: English, Telugu and Hindi. Hobbies: Reading Books, R&D, Blogging, Playing Music Instruments, Online Training. Permanent Address: Door No: 34-12-19, Holy Cross Street, Gnanapuram, Visakhapatnam-530 004. Andhra Pradesh, INDIA. CONTACT DETAILS Phone: -. Email:-LinkedIn URL: https://www.linkedin.com/in/kir ankumargulipilli/ Organization (IT-Software Development): Schemax Expert Techno Crafts Pvt Ltd., Visakhapatnam. Current Roles: Solutions Architect for Manufacturing Operations Management Solutions, Service Delivery Lead for Healthcare client (Medical Billing & Coding), and Pre-Sales consultant. ➢ Manager (Information Systems & Service Delivery) [November 2009 - April 2018] Organization (MFG.): Brandix Apparel India Pvt. Ltd., Visakhapatnam. Career Path: Joined as Software Developer (Executive) -> System Engineering and Service Delivery Lead (Senior Executive) -> Team Lead (Assistant Manager) ->Team Lead –Management Information Systems (Manager) ➢ Assistant Manager – MIS and IT Operations [-] Organization (Education): SaGa IT Solutions Pvt. Ltd., Visakhapatnam Career Path: Promoted as MIS & IT Operations Lead for SaGa group of companies. ➢ Assistant Manager – MIS [-] Organization (Retail): SaGa Solutions, Visakhapatnam Career Path: Financial Accountant (Executive) ->Manager MIS ACHIEVEMENTS & ENTERPRISE PROJECTS SUMMARY 1) Shop Floor Control Systems and Live Production Tracking Systems 2) Human Resource Management Systems 3) Intranet Site/Web Portals Development and Maintenance 4) Inventory and Warehouse Management System 5) Lean Manufacturing and Value Stream Mapping 6) MRP and RM Forecast System 7) Visitor Management System 8) Vehicle Management System 9) Sewing Machine Availability and Spare Part Inventory Management System 10) Control Room and Business Intelligence Systems 11) Minutes of Meeting Tracking System 12) Dashboard and Visual Aids for Workforce 13) General Inventory Tracking System 14) Dispatch Tracking System 15) Bundle Tracking System 16) Lean 5S and Behavior Audit Tracking Systems 17) Corporate Training for Indian Navy Officials on Office Automation Applications. 18) Employee Skills Tracking and Talent Engagement Management System. 19) Implementation of LMS & CMS for Students. 20) CDM – Charge Description Master Analyzer Application Page 3 of 6 Roles & Responsibilities: ➢ Team Lead (Enterprise Solutions) [Jun 2018 – Present] • Organization: Schemax Expert Techno Crafts Pvt Ltd., Visakhapatnam. • Industry: IT-Software Development Role ❖ Solutions Architect, ❖ SME Consultant (Innovation, Automation & Better User Experience Projects), ❖ Account Manager Responsibilities / Projects Responsibilities: • Strategizing digital transformation initiatives for better utilization of resources. • Managing of IT Infra and Development project teams located in Vizag and Hyderabad to support Medical Coding Operations of USA based client. • Solution Architect for renovating existing application to support implementation and scaling of solution rollout operations at multiple facilities. • Enterprise Architect/Pre-Sales consultant for renovating existing MOM/MES Applications to support IoT and Digitalization Initiatives. • Implementation of ITIL best practices to meet the SLA, OLA. • Monitoring KPI, PM activities and amending SOPs as per the best practices. • Executing regular audit trails (ITGS, User Trainings) to ensure the security of data and integrity of information. Pre-Sales (Consultant): • SME for the implementation of Garment tracking solution using IoT. Incubating with universities and young talents. • Enterprise Architect for the renovation of Shop Floor Control Solutions (MES/MOM) to scale up to manage 34 manufacturing facilities. • Strategies to improve AMS (Application Managed Services) for Manufacturing Facilities in India and Sri Lanka. Projects: • Designing and Implementation of Solutions to manage Charge Descript Master of Healthcare Facilities located in the USA to support Revenue Cycle Management. • Migration of existing SVN code repository to Git to adopt new technologies, DevOps operations. • Implementation and Migration of existing support service application to Freshdesk (Ticket, Resource Management) and Freshcaller (BPO operations). • Migration of existing email exchange server to Microsoft Office Cloud (O365). • Renovation of existing LMS application to new technology stacks to support scaling up of users. • Implementation BI Application by introducing Sisense BI platform and integration with existing MSSQL based database. Page 4 of 6 ➢ Manager (IS/SD) [Nov 2009 - Apr 2018] • Organization: Brandix Apparel India Pvt. Ltd., Visakhapatnam. • Industry: Manufacturing, ICT Role ❖ Architect (Information Systems), ❖ Team Lead (Service Delivery), ❖ Manager (Development & Implementations) Responsibilities / Projects Responsibilities: • Implementation of solutions to support entire business operations (Business and Service Assets) • Handling of support services of manufacturing facilities located in India and Sri Lanka. • Key member of EAG (Enterprise Architects Group) for the implementation of ERP/MIS and MES/MOM applications. • Supporting Lean initiatives as part of continues improvement project initiatives. • Facilitating key customer visits and handling MIS control room operations. • Supporting Infrastructure support team to renovate/maintain application with agreed SLA and OLA. • Training end users to maintain all compliance requirements. • Digitalization of data processing operations and integrating with ERP, Planning and Third-party supply chain EDI systems. • Designing and Development of MIS and Manufacturing Operations Management Systems. • Identifying and Developing Projects on Innovation, Automation and Better User Experience systems. • Designing and Implementation of Backup Strategies and Alert Systems. • Setting organizational goals, competences, training, SLA and KPIs. • Managing and Monitoring of Application Services, Up-time, Incidents, user access controls. • Information web portal maintenance upgrades and managing of IT/IS service availability. • Evaluating user needs and system functionality to ensure that ICT facilities are meeting business needs. • Project Management and Talent engagements. • Extending support to IT Infrastructure team on IMS activities, LAN, WAN, Servers (Blades, VM), Storage (NAS), Automation Scripts. • Documenting and Evaluating Capex, Opex requirements and budgets. • Evaluating Service Support, Helpdesk Operations and Recruitments, Capacity Planning. • Evaluating Functionality of Infrastructure and Preventive Maintenance Activities of Hardware and Networking equipment. Projects: • Shop Floor Control Systems and Live Production Tracking Systems • Human Resource Management Systems • Intranet Site/Web Portals Development and Maintenance • Inventory and Warehouse Management System • Lean Manufacturing and Value Stream Mapping • MRP and RM Forecast System • Visitor Management System • Vehicle Management System Page 5 of 6 • • • • • • • • • • • Sewing Machine Availability and Spare Part Inventory Management System Control Room and Business Intelligence Systems Minutes of Meeting Tracking System Dashboard and Visual Aids for Workforce General Inventory Tracking System Dispatch Tracking System Bundle Tracking System Lean 5S and Behavior Audit Tracking Systems Corporate Training for Indian Navy Officials on Office Automation Applications. Employee Skills Tracking and Talent Engagement Management Systems Implementation of LMS & CMS for Students. ➢ Assistant Manager – MIS and IT Operations [-] • Organization: SaGa IT Solutions Pvt. Ltd., Visakhapatnam • Industry: Training & Career Development Role ❖ IT Operations Manager, ❖ Team Lead for Training & Development Responsibilities / Projects Responsibilities: • Handling of franchisee operations of HCL Info Systems Ltd., - Career Development Division. • Successfully Managed Academics and Business operations. • Scheduling and delegating tasks to technical and non-technical staff. • Business Analysis, MIS Reporting and ensuring the smooth business operations. • IT, Business Operations Facility Management and Cost Controls. • Infrastructure maintenance and audits. • Business leads management and customer relationship management. • Organized internal technical meets and performed key roles in corporate training activities. • Maintaining knowledge database and involving with students in technical projects. ➢ Assistant Manager – MIS [-] • Organization (Retail): SaGa Solutions, Visakhapatnam • Industry: IT Retail, IMS Role Responsibilities / Projects ❖ MIS Specialist Responsibilities: ❖ Service Support • Coordinating with various top business brands (HP, Compaq, IBM, Lenovo, and APC) Manager (IT and technical managers on day to day operations and product updates. Equipment) • Extending support to technical team and handling remote support services. • Financial accounting and finalization. Page 6 of 6