Kiran Rahman
2550 Eglinton Ave W, Mississauga, ON L5M 4N7, Canada
Mississauga, ON, L5M 0Y2
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CAREER OBJECTIVE
Energetic and reliable office manager skilled at working with a diverse group of people.
Strong organization, communication and relationship building skills. Eager to bring
strong administrative skills to a growing company in need of top-level support.
WORK EXPERIENCE
RBC ( ROYAL BANK OF CANADA), Mississauga, ON
Account Service Representative, Apr 2018 – Present
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Compile information about new accounts, enter account information into computers, and
file related forms or other documents.
Collect and record customer deposits and fees, and issue receipts using computers.
Record all transactions relating to client payments.
Reviewed and verified transactions to ensure proper processing according to
established quality standards.
Primarily responsible for managing customer financial accounts and records.
POPEYES LOUISIANA KITCHEN , Mississauga , ON
Assistant Store Manager, Nov 2014 – Jun 2018
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Maintaining and improving relationships with the client.
Motivating team members and make sure that the team, work as a single unit working
towards a common objective.
To ensure that the team is delivering the desired results.
To count money in cash drawers at the beginning of shifts to ensure that amounts are
correct and that there is adequate change.
Ensuring food safety and accuracy of orders.
Resolving Customer complaints quickly while maintaining positive Customer relations.
Review operational records and reports to project sales and determine profitability.
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Direct, coordinate, and review activities in sales and service accounting and
recordkeeping, and in receiving and shipping operations.
AIL ( AMERICAN INCOME LIFE), Mississauga, ON
Recruiter, Aug 2017 – Dec 2017
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Contact individuals to be interviewed at home, place of business, or field location, by
telephone, mail, or in person.
Assist individuals in filling out applications or questionnaires.
Prepare reports to provide answers in response to specific problems.
Review data obtained from interview for completeness and accuracy.
Meet with supervisor daily to submit completed assignments and discuss progress.
KRISPY KREME, Mississauga, ON
Customer Service \ Processor, Mar 2014 – Apr 2015
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Welcome customers by greeting them, offering them assistance.
Handled cash registers, on daily basis.
Help customer make selections by building customer confidence, offering suggestions
and opinions
Applying filling, icing, or topping according to company standards.
Placing unprocessed product on screens or racks according to company standards.
EDUCATION
Arab Unity School
Mississauga, ON
Completed coursework towards High School Diploma (Jun 2000)
ADDITIONAL SKILLS
Great Sales and customer service experience Windows 2000, XP, Vista, Windows 7, Windows
8, Microsoft Word, Microsoft Excel, Apple Mac OS X.
REFERENCES
References available upon request
