Kiran Maru

Kiran Maru Business Analyst Ahmedabad, Gujarat, India 380026 Business Analyst (B.Tech Engineer) with 3.8 years of experience in requirements analysis, pre-sales and post-sales support, project and product management, and end-to-end delivery for web and mobile applications. Experienced across domains including Trading Platforms, AI-enabled Blockchain, LMS, On-Demand Services, CRM, Real E Health & Fitness state & Property, FinTech, E-commerce, Food & Beverage, Health & Fitness, CMS, , CRMs, ERPs, Saas Platforms and Database Management. Strong expertise in BRD, SOW, SRS/SRD, RFPs, use cases, wireframes, flowcharts, process flows, estimation, stakeholder management, team handling and continuous process improvement. Skills • • • • • Technical Skills – Business Analysis, Requirements Gathering and Elicitation, Functional and Non-Functional Requirements (FR/NFR), Gap and Impact Analysis, Product Analysis, Feature Prioritization, Change Management, Product Management, Project Management, Agile and Waterfall Methodologies, Estimation and Planning, Risk and Dependency Management, Data Analysis, SQL (Basic), KPIs, User Acceptance Testing (UAT), Python (Basic), Power BI, Dashboards and Reporting, API Analysis and Integration (REST APIs, Third-Party APIs). Documentation & Modeling – Business Requirement Document (BRD), Software Requirement Specification (SRS/SRD), Statement of Work (SOW), Minutes of Meeting (MoM), Feature Lists, User Stories, Use Cases, Acceptance Criteria, Wireframes, Flowcharts, User Flows, Process Flows, UML Diagrams, Sequence Diagrams, Swimlane Diagrams, Test Cases, User Guide Documentation, Case Studies. Soft Skills – Stakeholder Management, Client Communication, Cross-Functional Collaboration, Business–Technical Alignment, Pre-Sales and Post-Sales Support, Analytical and Critical Thinking, Problem Solving, Time Management, Ownership and Accountability, Adaptability. Tools – Jira, Confluence, Figma, Balsamiq, Lucidchart, Draw.io, Microsoft Visio, Advanced MS Excel, MS Office Suite, Slack, AI-Assisted Tools. Languages – English, Hindi, Gujarati (Full Professional Proficiency). Work Experience Business Analyst – WebDataGuru Pvt. Ltd, Ahmedabad | Jul 2025 – Dec 2025 • Led end-to-end requirement gathering, contract and proposal documentation, data visualization, and post-sales support activities, ensuring smooth handover from sales to delivery teams. • Worked on SaaS product enhancements for PriceIntelGuru and BHR Platform, improving product efficiency, reporting accuracy, and user experience based on client feedback and post-implementation reviews. • Handle post-sales change requests, feature enhancements, and client queries, collaborating with product and engineering teams to ensure timely delivery. • Managed projects across Automotive, E-commerce, and Food & Beverages domains, guiding teams on product development. Business Analyst – Vrinsoft Technology Pvt. Ltd, Ahmedabad | Feb 2024 – Apr 2025 • Managed pre-sales and post-sales activities for web and mobile applications across Trading Platforms, AI-enabled Blockchain, LMS, OnDemand Services, CRM, E-commerce, Database Management, CMS, and Health and Fitness domains. • Worked closely with clients to gather, analyze, and document business requirements, translating them into clear functional specifications and supporting project delivery and enhancements. • Defined project scope, roadmap, execution plans, supporting effort estimation and prepared BRDs, SRS/SRDs, proposals, workflows, diagrams, and wireframes, ensuring alignment across business, technical, and delivery teams. • Handled post-implementation support, change requests, and client feedback to drive continuous improvement and client satisfaction, while mentoring team members through deliverable reviews, requirement clarification, and ongoing support. Business Analyst – eSparkBiz Technologies Pvt. Ltd, Ahmedabad | Jul 2023 – Dec 2023 • Supported pre-sales and requirement analysis, translating client needs into clear and structured functional requirements. • Created project documentation, proposals, diagrams, workflows, and mockups to communicate solutions effectively. • Coordinated with delivery teams on project estimation, risk discussions, and solution feasibility analysis. Jr. Business Analyst – Bytes Technolab Pvt. Ltd, Ahmedabad | Nov 2021 – Apr 2023 • Assisted in pre-sales and requirement analysis, examining business needs and translating them into actionable inputs for development teams. • Developed feature lists, BRDs, proposals, flowcharts, and mockups, and supported project estimation and planning activities Education • • Bachelor of Technology (B.Tech) in EC Engineering, Institute of Technology, Nirma University, Ahmedabad | June 2021 Minor Specialization in Finance, Institute of Technology, Nirma University, Ahmedabad | April 2021 • • • Jira Project Management Certification, Great Learning | Jan 2024 Business Analysis & Process Management, Coursera | Jun 2022 Mini MBA Program, IMS Institute of Learning Resources | Jun 2020 • • • • Student Coordinator, TEDx Nirma University | Apr 2019, Organizing Committee Member, NU-TECH, Nirma University | Mar 2019 Volunteer Educator, Nirma Volunteering Management | Jul 2018 – Dec 2018 Student Coordinator, Rotaract Club of Nirma Institutes | Jul 2015 – Dec 2015 Certifications Extracurricular Activities