KIRAN G
MANEY
#416, 8th Cross, 5th Main, AMS Layout,
Vidyaranyapaura, Bangalore, 560097
India
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-
IT MANAGER
https://www.linkedin.com/in/kira
n-g-maney-588ba71b/
ABOUT ME
WORK EXPERIENCE
Experienced IT Manager with 12+ Deloitte India
years
of
proven
success
in
relationship building, transformative
Bengaluru, India
technology solutions, and on-time,
Jul 2022 - Present
budget-aligned delivery for diverse
clients.
Skilled
in
stakeholder
collaboration,
from
C-suite
to
technical teams, driving revenue and
strategic IT initiatives. Proficient in
Salesforce CRM, Google Suite, and Indepth experience with AWS, Azure
and GCP.
IT Manager
cloud solutions..
Served as a trusted advisor to many clients, offering
strategic insights and recommendations to address their
complex business and technology challenges.
CORE COMPETENCIES
Communication & Collaboration
Microsoft Dynamics 365
Salesforce CRM
Google Suite Proficiency
Project & Program Management
Client Relations
Product Road mapping
UX Design
Agile & Scrum
Change & Release Management
Risk & Issue Management
Cloud Infrastructure
Collaborated closely with the sales team to identify upsell
opportunities, leading to a 25% increase in upsell revenue.
Orchestrated full pipeline management, spanning lead
generation, outreach, and deal closure.
Collaborated with Account Management for seamless
partner onboarding and growth.
Coordinated with cross-functional teams to gather
relevant information, develop compelling proposals, and
ensure timely submission of RFPs. Directed on-time,
quality execution of IT projects within scope.
Zenovative
Solutions
Bengaluru, India
Sep 2020 – Jun 2022
Proactively
identified
IT Project Director
and
cultivated
new
business
Led end-to-end Salesforce.com projects for Service Cloud
and Sales Cloud, managing planning, design, development,
integration, testing, and deployment.
Directed 130-member global team, overseeing Project and
Program managers, ensuring successful production
implementation and issue resolution.
Managed backlog of projects, collaborating with SCRUM
teams to prioritize & deliver functionality in Sprints.
Leveraged Salesforce CRM to meticulously track activities,
manage the pipeline, and ensure timely follow-ups.
CERTIFICATIONS
Cloud Infrastructure Services
(CIS)
Google Cloud Practitioner (GCDL)
Agile Scrum Development
Diploma in Project & Change
Management)
Project Management Office (PMOPMI)
Supply Chain Management
Salesforce Management
ITIL V3 Foundation (ITSM)
Cyber Security – ISC2
Information Storage Management
V2 (ISM)
ISO 9001: 2015
Lean Six Sigma – Green Belt
Management Information Systems
SharePoint Online
Established and nurtured client relationships, resulting in
a 20% increase in client retention and a 15% reduction in
churn rate.
Collaborated with the product team to relay client
feedback, resulting in the implementation of features that
improved client satisfaction.
Dell International
(Contractor)
Bengaluru, India
Aug 2018 – Aug 2020
IT Program Manager
Strategized and executed cloud-based projects (IaaS,
SaaS, PaaS) with expertise in ITIL processes, coordinating
effectively with various groups and service providers.
Proficient
in
qualified
infrastructures,
directing
program/project teams to ensure progress, quality, and
budget adherence.
Managed enterprise IT project portfolio, establishing
project management standards, providing training,
portfolio reporting, resourcing, and more.
Provided excellent customer service, addressing client
concerns and ensuring satisfaction.
LANGUAGES
English (Proficient)
German (A2)
Hindi (Proficient)
Kannada
Marathi
DXC Technology
IT Migration Project Manager
Bengaluru, India
Orchestrated end-to-end migration of services, optimizing
costs across delivery locations.
Mar 2016 – Mar 2018
Utilized Microsoft Power BI to create and share project
reports.
Effectively managed client environment risks during
transition phases.
Ensured seamless transition from TMO to FMO.
Developed SOWs, RFI's, and projected project costs.
KEY ACHIEVEMENTS
Achieved 10% Q4 2021 revenue
growth by implementing new
professional services reports,
defining billable activities, and
enhancing customer metrics.
Boosted revenue per employee by
16%
through
process
improvements and continuous
enhancement.
Maintained
a
97%
client
satisfaction rate across $22M
annual revenue from 6 programs
over 24 months.
Led
cloud-based
disaster
recovery solution deployment for
North America and Europe clients
in Banking, Pharma, Telecom, and
Aerospace sectors.
Pioneered the 'Everyone Sells'
Business
Model,
generating
$500,000 in 2016 revenue.
Managed diverse teams (10 to 200
members) and executed projects
($200K
to
$1M
budgets)
effectively.
Earned the Best Project Manager
Award in 2014, 2017, 2021, 2022 &
2023.
Consulted in the redesign of a
company’s website, resulting in a
25% increase in traffic, in 2021.
Implemented agile methodologies
across the organization, resulting
in a 20% increase in project
delivery speed.
Collaborated closely with the sales team to identify upsell
opportunities
EMC Corporation
Bengaluru, India
Sep 2013 – Mar 2016
Utilized Agile and Scrum methodologies to manage
product development, including sprint planning, backlog
grooming, and daily stand-ups, fostering cross-functional
collaboration and ensuring timely releases.
Stayed current with industry trends and best practices in
cloud technologies, SaaS platforms, and project
management methodologies to drive continuous
improvement.
IBM India
Pre-University in Computer
Science (2002) from Department
of Pre-University Education,
Bangalore
10th (2000) from Karnataka
Secondary Education
Examination Board, Bangalore
IT End to End Project Manager
Develop project plans, schedules, budget and resource
allocation to ensure timely delivery.
Implemented quality assurance processes, including
code reviews and testing, to ensure high-quality
deliverables.
Worked closely with clients to gather feedback,
incorporate changes, and ensure client satisfaction.
Maintained comprehensive project documentation,
including project plans, technical specifications, and user
manuals.
Bengaluru, India
Dec 2007 – Aug 2013
CLi3L (BPO)
Bengaluru, India
Technical Support Representative
Ensured that the user’s technical issues and queries are
resolved and fixed over telephone calls by providing
remote support
Analyzed the issues on the applications and operating
systems of Windows as well as MAC Computers and
finding the shortest fix.
EDUCATION
Graduate in Business
Management (2005) from GRC
Institute of Business
Management, Bangalore
Led and directed end-to-end cloud migration projects for
EMC Products (SaaS-based), ensuring seamless
transition and optimal utilization of cloud resources.
Managed the delivery of ‘Billable’ consulting services for
EMC engagements
Apr 2007 – Dec 2007
IT Cloud Project Manager
Communicated clearly and effectively with end users,
colleagues, and management to quickly resolve issues
and ensure customer satisfaction.
Surakshit
Travels
Bengaluru, India
Jun 2005 – Mar 2007
Operations Team Leader
Worked as a Team Leader and involved in getting clients
and delivering best services to the existing clients for
the Company
Reduced transport complaints by 95%, through the
implementation of a comprehensive customer feedback
program.
