Experienced Technical Business Senior Analyst with a strong background in business analysis, IT service management, data analytics, and project coordination. Certified PMP with a proven track record of analyzing business requirements, optimizing workflows, and ensuring seamless IT service delivery. Adept at collaborating with cross-functional teams, improving business processes, and implementing technology-driven solutions. Expertise in financial reporting, audit analytics, stakeholder engagement, and data-driven decision-making. Strong analytical, communication, and leadership skills, ensuring operational excellence and business alignment.