Kinneth Gorre

 Experienced troubleshooting hardware, software and network issues.

 Install and test new hardware and software.

 Maintenance and administration of PCs, printers, servers, and related peripherals.

 Onboarding new users, managing software licensing, and maintaining IT inventory.

 Windows Server (2016/2019), Active Directory, Group Policy administration.

 Bitdefender GravityZone Cyber Security Platform

 Basic to intermediate knowledge of TCP/IP, VPNs, firewalls, DNS, DHCP, and VLANs

 IT support experience with complex technology platforms, handling challenging tickets, and end-user on/offboarding

 Advanced knowledge of computer hardware systems, chipsets, memory modules and peripherals.

 Knowledge of popular operating systems, software applications and remote connection systems.