Kingsley Ofaraka
Customer Relations Specialist-
-
New Karu, 970101 Abuja
Profile
Personal details
Organized and dedicated Administrative Assistant with proven track
record of providing exceptional customer service in fast-paced
environments. Offering keen attention to detail and strong decisionmaking skills to manage multiple, concurrent tasks. Self-motivated
work ethic to perform effectively in independent or team
environments.
Gender
Male
Nationality
Nigerian
Skills
Employment
Political Analysis
Administrative Assistant
Oct 2022 - Present
Office of the Senior Special Assistant to the President, Abuja
Scheduled office meetings and client appointments for staff
teams.
Answered multi-line phone system, routing calls, delivering
messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain
adequate stock levels.
Received and sorted incoming mail and packages to record,
dispatch, or distribute to correct recipient.
Sales Manager
Sep 2015 - Jan 2019
Romkings Nigeria Limited, Makurdi
Handled customer relations issues, enabling quick resolution,
and client satisfaction.
Maintained relationships with customers and found new ones by
identifying needs and offering appropriate services.
Attended industry shows, conventions, and other meetings with
primary mission of expanding market opportunities.
Coached employees in successful selling methods and
encouraged cross-selling to drive revenue.
Communication
Google Suite
Microsoft Suite
Ability to Multitask
Marketing
Writing
Languages
English
Education
B.Sc. in Political Science
Sep 2016 - Feb 2020
Benue State University, Makurdi
Completed professional development in Political Science
Graduated with honors.
High School Diploma
Baptist High School, Makurdi
Graduated with honors.
Sep 2009 - Jun 2015
Igbo
Spanish
Hobbies
Reading
Writing
Exercising
Studying
Travelling
Cooking