Kingsley George

 George Nduka Kingsley No 8 Augustine Ubinni Street, Ita-oluwo, Ikorodu, Lagos State. - - SUMMARY I have over 5 years of experience working as a Customer Service Representative doing Inbound and Outbound calls, Email Management, Research, Chat Support, Social Media Management, Telemarketing, Discord Community Chat Manager, and Technical support with 3 years of experience in advertising agency set up and 1 year working remotely. I am proficient in the English language both written and oral. I have a professional and positive phone manner, I can provide email support, chat support, and phone support and I firmly believe in fully comprehending customers’ needs in order to achieve customer satisfaction. I am Resourceful, highly organized, and well-rounded, with extensive experience in numerous Administrative tools. I also have excellent communication skills ( English), I take my job very serious and my customer service is top notch. WORK HISTORY Solutions Communications Limited. (Admin Assistant) June 2002 – Dec. 2007 7b Oba Adetona Street Ilupeju , Lagos. Designation: Admin Officer. Job Description Data Entry Lodgments of checks and withdrawer of funds for office purpose. Ensure that all members of staff are punctual and working diligently. Payment of staff salaries Receiving inbound calls. Customer satisfaction Data Entry. Other Duties assign by the CEO Flourish King Resource Ventures. (Customer service) Aug 2008-Oct 2016 8, Augustine Ubinni Street Ita-oluwo, Lagos Designation: Managing Director Job Description Customer Satisfaction Technical support Customer success analyst Follow up Customer Data entry Appointment setting Staff meeting creator Anonymous Autos (Remote) Dec. 2017 – Mar. 2021 Sale through the phone Leads Generation Follow up on leads Customer satisfaction. Leads Generation Digital Witch Support Group April 2021- Till Date Data Entry Facebook, Twitter, and Instagram Engagements Email management Chat Support Content writing INSTITUTION ATTENDED WITH QUALIFICATIONS AND DATES - Lagos State polytechnic, ikorodu Higher National Diploma. (Lower Credit) (Banking and Finance) - Lagos State Polytechnic, Ikorodu. National Diploma. (Lower Credit) (Banking and Finance) - Atunrase Boys High School Surulere. (S.S.C.E) - Anglican Primary School Mosalasi(First School Leaving Cert.) PERSONAL SKILLS Versatile with the use of the internet A Good Team Player High Retentive Memory Strong Analytical Mind Good Interpersonal Skills and Highly Organized Ability to work without supervision. CRM Project tools Trello, Zoom, Google suites. CRM communication tools Azure, Microsoft tools, Zendesk, Excel Monday.com, Clickup, Gohighlevel, Leads Generations HOBBIES Traveling Football Watching documentaries Listening to Music Playing soccer on play station REFEREES Eng. Bode Romiluyi PZ Cusson, Ikorodu- Evelyn Okon Nigerian Civil Defence Corp, Abuja-