Kingsley Awuzie

11 Yinka Adeogun Close, Off Bode Edun Street Ajuwon, Lagos - |- KINGSLEY AWUZIE PROFILE Qualified and tenacious admin personnel, experienced with customer service, sales, and telemarketing, armed with broad-based background and skills in the area of business development, digital marketing, networking and interpersonal skills, customer relations, teamwork, and leadership. A strong business professional with an Advance diploma focused in Business administration from Obafemi Awolowo University and PGD in view. Display outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in quality and processes towards the successful attainment of organization goals. A highly motivated and enthusiastic individual with proven experience, effective communicator, and efficient in identifying new opportunities. Passionate about delivering top-notch customer service to our clients using it as a tool to pivot brands and businesses to achieve their topmost goal with proven experience in Business, Admin management, Consulting, and Strategy. CORE COMPETENCIES ● Business development ● Flexible and enthusiastic to work ● Time Management ● Organization Skills ● Employee Relations ● Customer Relations ● Communication Skills ● Office Administration ● Computer Proficiency ● Teamwork PROFESSIONAL EXPERIENCE Awuzie Intl Ltd. | Sales Manager Key Responsibilities and Achievement: Dec 2017 - Present ● Organizing all operational and allocating responsibilities to personnel. ● Supervising and guiding staff towards maximum performance. ● Preparing and controlling budget aiming for minimum expenditure and efficiency. ● Monitor stock levels and purchases and also ensure they are within the allocated budget. ● Deal with complaints and queries from customers and maintain the company's reputation. ● Keep abreast of market trends to determine the need for improvement. ● Analyze sales and revenue reports and make a forecast. ● Ordering, receiving, price changes, handling damaged products, and returns ● Deal with other aspects of the business, such as customer service, finance, HR, IT, logistics, and marketing The KnowHouse. | Client Service Executive/PA Feb 2017 – Dec 2017 Key Responsibilities and Achievements: ● Was the point of contact and built a long-term relationship with the client. ● Managed the account of the clients, monitored and tracked every job of the client. ● Ensured the timely and successful delivery of the job to the client ● Communicated every state and progress of the job to the client ● Sent contact report to the client after every meeting ● Acted as the middleman between the client and the company. ● Liaised between clients and the internal department. ● Updated the client on the latest development. ● Portrayed a good image of the company and maintain a good rapport with the client. ● Acted as the first point of contact: Dealing with correspondent and phone calls for the CEO Jenew Oil and Gas Ltd.| Admin Support June 2015 – Jan 2016 Key Responsibilities and Achievements: ● File management/ archiving ● Record keeping of products received and supplied ● Received diesel receipt note and prepared an invoice for payment ● Handled all printed local purchase orders for supply ● Assisted in the planning and preparation of meetings/conferences. ● Prepared confidential and sensitive documents. ● Prepared minutes for the meetings. ● Answered phone calls, handled mails, and managed the company's social media pages Nielsen Company | Data Entry Clerk Key Responsibilities and Achievements: ● Searched and arranged questionnaire ● Received briefing of the questionnaire ● Collection of questionnaire ● Entered information from the questionnaire to the computer as data ● Cleaned the errors in the data punched into the computer Feb 2012 – June 2015 RMS TNS | Data Entry Clerk Key Responsibilities and Achievements ● Received briefing of the questionnaire ● Collection of questionnaire ● Entered information from the questionnaire to the computer as data Feb 2008 – Jan 2010 QUALIFICATIONS Advance Diploma in Business Administration Obafemi Awolowo University 2016 - 2018 Diploma – Business Administration (Upper credit) Adekunle Ajasin University, Akungba Akoko, Ondo State 2010 – 2012 Senior School Certificate (NECO) Royal Crown Comprehensive High School 2001 – 2007 TRAINING / LICENSES AND CERTIFICATIONS Customer Service: Handling Abusive Customers Online: LinkedIn 2021 Customer Service: Serving Customer through Chat and Text Online: LinkedIn 2021 Business Development Principles for Small Businesses Online: LinkedIn 2020 Certificate of Participation in Digital Marketing Master class Courses Talbay Digital Marketing 2018 Certificate in Office Automation Graphics Design (Upper Credit) Links Computer College 2007 GENERAL SKILLS AND COMPETENCIES ● ● ● ● ● ● Goal orientation, creative/strategic thinking, and problem-solving Excellent interpersonal skills & work ethics Leadership & teamwork proficiency High Emotional Intelligence Quotient, adaptability, and networking capacity Impressive computer skills; proficient in Microsoft Word, Excel, and PowerPoint Driving HOBBIES ● Swimming ● Surfing the internet ● Reading ● Traveling ● Playing Golf