King Onwurah

Hi, I’m King Onwurah, a driven and versatile professional with a dynamic blend of technical prowess, customer-centric thinking, and leadership finesse. With over 5 years of experience across customer service, sales, training, and solar design, I thrive in fast-paced environments where effective communication and strategic problem-solving are key to success.

I currently work as a Solar Designer at Mpower Solar, where I use advanced modeling software to create precise, energy-efficient solar designs and proposals. Beyond the technical execution, I focus on client satisfaction and smooth project delivery, often juggling multiple designs under tight deadlines. Prior to this, I held several impactful roles in customer service and sales across organizations like DigiReps, ProfyleTracker, and Frontier Dental, where I helped customers make confident purchasing decisions while consistently hitting productivity targets.

My journey also includes a standout tenure as a Product/Process Trainer for Customer Service Representatives at Outsource Global Technologies. There, I led onboarding sessions, evaluated training materials, and empowered new hires with the skills to deliver excellence—laying the foundation for high-performing teams.

Whether I’m optimizing a design, resolving customer issues, or coaching a team, I bring meticulous attention to detail, strong analytical thinking, and a collaborative spirit to everything I do. I’m proficient with a variety of tools and platforms including Salesforce, Accumatica, HubSpot, NetSuite, Lariat, Zendesk, Bitrix, Microsoft Office, G-suite, and virtual coordination systems like email, calendars, and video meetings.

At the heart of my career is a passion for helping people and solving problems. I’m always ready to learn, grow, and add value whether through a well-crafted proposal, a successful training initiative, or a transformative customer interaction.