King David Colsion Ramirez
Lot 8, Block 7, Carnation Street, Lexberville Subdivision, Santo
Tomas Proper, Balacbac, Baguio City, Philippines. 2600
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Objective
Customer Service Representative with 1+ year experience proven customer service, technical support, and
communication skills to effectively fill this role in your company.
Experience
Hinduja Global Solutions
November 2011 - January 2012
Technical Support Representative
Handled customers for Sony Camera for upselling, Shipping inquiries, general inquiries, basic troubleshooting,
and customer complaints.
Teleperformance
April 2012 - September 2012
Customer Service Representative
Serviced ccustomer for government subsidized telco, handling phone crediting, replacement, upselling, and
shipping.
iQor
Customer Service Representative
Served auto finance company by taking calls regarding documentations.
April 2023 - July 2023
Foundever Inc.
May 2024 - October 2024
Tier 4 Customer Service Agent
Handled Auto financing company regarding paymentt, documentation, and lease extension.
Education
University of the Philippines
3rd Year, Fine Arts major in Visual Communication
2.25
Skills
English Language
Microsoft Office
Customer Service
Technical Support
Reference
Erma Colsion - Rapp
Agent
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Aldrich Ramirez - CodeXL
Financial Adviser
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Stephen Palasi - SJP Enterprise
Aggregates Owner
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