Kimya Anderson

I am an energetic, resourceful, and solutions-focused office professional seeking a position with a company where I can make a positive impact and my unique background will be utilized and valued. Professional Experience April 2021 to September 2022 Billing Clerk*, Serena & Lily, Inc. Sausalito, California Duties: Provided administrative and Ecommerce services including processing online retail credit card sales and refunds through Oracle NetSuite, and executed database maintenance and cleanup protocols October 2019 to March 2020 Billing Assistant*, Redwood Hill Farm & Creamery Sebastopol, California Duties: Processed order fulfillment, assisted in coordination of fulfilment logistics and administrative services for efficient retail product sales, delivery, and tracking. December 2017 to June 2019 Member Success Associate, AdvisoryCloud Novato, California Duties: Assisted Members with securing corporate board/advisory board positions, including timely and proactively organizing Member Success campaigns, launched new product offerings for clients, accurately updated confidential Member data using Salesforce, attended mandatory training sessions to successfully provide Member support, and other duties as assigned. June 2015 to December 2017 Administrative Assistant, Bambury Wine Collection/Opal Moon Winery Sonoma, California Duties: Conducted administrative and daily operational support to winery owner/General Manager, including scheduling, calendar management, phone and email monitoring and travel arrangements; Led office management duties including ordering office supplies, assisting with payroll and bookkeeping matters, various HR duties; managed Opal Moon Winery tasting room and wine club, including club member communications, wine sales, event planning, correspondence and execution; conducted private tastings; managed social media presence for all wineries of the Bambury Wine Collection including management of winery websites, establishing Twitter and Instagram accounts; Project lead on Bambury Collection website upgrade and implementation of its tokenized payment gateway. September 2011 to June 2015 Self-Employed Contractor/Consultant Duties: On-call consultant performing e-Commerce, fulfillment, logistics, administrative, hospitality services and support to high-profile California wineries, small boutique winery’s, wine fulfillment warehouses and tour companies. Provided administrative services for financial advisor’s offices and human resources support for a digital forensic software company Key Skills Software Solutions: Microsoft Office 365 suite including Microsoft Outlook, Teams, Word and Excel, Google Docs and Sheets, Quickbooks, Salesforce cloud platform, NetSuite, Zendesk, Zoom, Skype, Signal, Telegram, Slack and Google Meet communication applications. Square payment system, OpenEdge payment system, VinSuite, AMS, VinNOW, E-Cellar and E-Winery winery software solutions, ShipCompliant. Soft Skills: Team player and collaborator. Strong work ethic and successfully works autonomously. Positive and effective communicator. Critical thinker and problem solver. Effective and organized project manager. Thrives in a positive and exciting work environment. Education Achievements Computer Learning Center Paramus, New Jersey - Awarded Certificate in Microcomputer Business Systems Delaware State University Dover, Delaware – General Education and Business Administration course work.