Mahinay,Kimverly. S
Address: NPC line Barangay 171 Bagumbong Caloocan City
Contact No. -
PERSONAL DATA:
EDUCATIONAL
WORKING EXPERIENCE: Concentrix Daksh
(Promoted Dart Lead)
Nov2014 –May2017
JOB DESCRIPTION :
Answer phones and respond to customer requests.
Sell product and place customer orders in computer system.
Provide customers with product and service information.
Up-sell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payment
WORKING EXPERIENCE:
References:
__________________________ Kimverly S. Mahinay
