SABLAN,
KIMBERLY F.
Block 10 Lot 2 Rojo St. Deo Lour Executive Village
Brgy. Ulat, Silang Cavite
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OBJECTIVE
To obtain a position that provides me an opportunity for professional development and
at the same time allowing the development of my knowledge, skills and experiences. To bring out
the best of my potential that can be utilized towards professional growth and development of
me especially of the company.
PERSONAL BACKGROUND
Age
Height
Citizenship
Language
Civil Status
Date of Birth
Place of Birth
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28
5’5”
Filipino
English & Filipino
Single
June. 15, 1994
Manila
SKILLS AND QUALIFICATION
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Microsoft office literate
Familiar in receiving calls and fax
Skilled at interacting with customers
Polite, respectful, friendly and courteous manner
Cooperative and flexible
Honesty and Trustworthy
Well-organized
Always on time
EDUCATIONAL BACKGROUND
Tertiary:
Course:
Secondary:
Centro Escolar University Makati
2011 - Esteban corner Dela Rosa St. Legazpi Village, Makati City
Bachelor of Science in Tourism Management
Woodridge College
Primary:
2008 – 2011
Soldiers Hills IV, Molino 6 City of Bacoor Cavite
Saint Francis Institute, Learning and Business High School
2007 – 2008
Area A Queen’s Row Subdivision Molino, City of Bacoor Cavite
Saint Francis Learning School
2001 – 2006
Area B Queen’s Row Subdivision Molino, City of Bacoor Cavite
WORK EXPERIENCE
JRD Business Outsourcing Services - May 2018 - February 28, 2022
Secretary / Admin Assistant for 4 years
Assist with correspondence, keep records, make appointments, and carry out
similar tasks.
Golf Receptionist at Tagaytay Highlands International Golf Club Inc.
-Nov. 04, 2015 – Nov. 30, 2016
Provide excellent customer service to all member and guests, dealing with their
requests and enquiries in a timely and professional manner.
Promote and up-sell appropriate services and products to all member and guests.
Anticipate customer needs through proactive activity (member’s future rounds,
future weather or course conditions).
Maintain a full knowledge of the Club’s membership system, including unique
selling points and, where appropriate, educate visiting golfers on membership
office.
Encourage feedback on services provided and recognize the changing needs of
the service – make recommendations to the Golf Operations Supervisors for
service improvements.
Trainee at Philippine Airlines (Inflight Center) – February 23, 2015 – May 06, 2015
Answering and direct phone calls
General office duties such as faxing, filing, mailing, scanning, etc.
Handling all travel documents of Cabin Crews.
Encoding and updating file in the oracle.
Trainee at Voyager travel and Tours, Inc. – November 10, 2014 – January 21, 2015
Answering and direct phone calls
Monitoring office supply equipment
General office duties such as faxing, filing, mailing, scanning, etc.
Assign in reserving and changing of seat through phone call via Philippine
Airlines.
Making tour brochures and vouchers.
Encoding and updating file.
Making a purchasing order and statement f accounts.
CHARACTER REFERENCE:
MRS. ERLINDA GALVEZ
Inbound Reservations and Ticketing – Voyager Travel and Tours, Inc.
Suite 204, Fedman Suites Condominium Salcedo Street, Legaspi Village
Tel.: -
MRS. CINDY ANGCAO
HR Manager - JRD Business Outsourcing Services
392 Daang Balite Brgy. Lalaan 1st Silang Cavite
Tel.:-
MRS. NELLY CALDA
Officer in Charge – Tagaytay Haven Hotel Ulat
Ulat Road Brgy. Francisco Tagaytay City
Tel.:-
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Kimberly Sablan
Applicant
