Hello,
Good day!
I have experienced in customer support from my past two jobs. It's a very different field, from Marketing to Accounting but they both required great customer service.
From my first job as a Marketing Staff for 9 months, I was assigned to give customer service for the walk in clients who buys a products.
It’s an everyday routine so I have experienced in giving customer service in person and I have also received messages and calls from them.
From my most recent job, I am a Trust Account/Accounting Officer for a real estate company based in Australia. Although, I have accounting works, I was required to answer inquiries thru phone calls and emails.
I have experienced assisting clients who constantly cursing me or have an unpleasant attitude but I always keep myself calm and still answer the client in a professional way.
I've been always giving my best for all the job that I do and helping clients is really my thing.
I always make sure that I solve their inquiry to the best of my knowledge and giving them satisfaction from my service.
I am very flexible and always willing to learn new tasks that is assign to me.
While having the career growth, I really love to see the growth of the company as well and I know that LTV Spot will be a great help for me to do that.
Please allow me to showcase my skills and I can assure you for the great result.
Looking forward to hearing from you soon!
Thank you.
Best regards,
Kimberly Posas