Kimberly Pojas

I'm a detail-oriented remote operations & virtual support professional with nearly a decade of experience supporting administrative, customer service, and team operations for international clients.

My background spans healthcare, e-commerce, & tech environments, where I've handled scheduling, documentation, customer & patient coordination, workflow management, and performance tracking using Excel. I've supported both individual contributors & teams, ensuring processes run smoothly in fast-paced remote settings.

In addition to operations & support work, I've contributed to freelance quality assurance & evaluation projects, which strengthened my attention to detail, documentation accuracy, and ability to work within structured guidelines.

I'm open to remote roles in virtual assistance, administrative support, customer service, operations, and entry-level data or domain-specific support (such as healthcare or legal), where strong organization, communication, and analytical skills are essential.